Zone Chairperson Training

1. Zone Chairperson Training How to be everything to everyone

2. Before you begin • Print a copy of the Zone Chairperson Manual • Print or open the file for the District Constitution & By-Laws • Pick a time when you will have 30 to 60 minutes when you will not be interrupted • Have note paper available • Try to complete a section(s) before stopping

3. Course Objectives • Identify position responsibilities • Recognize motivation factors • Motivate club officers • Provide recognition • Use problem-solving skills

4. Course Objectives (cont.) • Encourage goal setting in clubs • Communicate information to club officers • Provide coaching • Submit timely reports • Use LCI resources

5. Course Sections • Job Responsibilities • Motivation • Communication • Problem Solving • Goal Setting • Coaching • Reports/resources Click on any section title to go to that section. To return to this page click on yellow triangle on that page.

6. Job Responsibilities What do you expect me to do?

7. Who is a Zone Chairperson? You are the link between the clubs in the zone and the district team. You motivate and counsel clubs as well as communicate with clubs and encourage clubs to support district programs and activities.

8. You, the Zone Chairperson, … Collaborate with the district governor to ensure that clubs in the zone are in good standing, are visited more than once a year, conduct service projects in their community, and have effective internal communication and a public relations program.

9. NEWS Three Hats of a Zone Chairperson • Motivator – recognize club success • Counselor – provides coaching and guidance • Communicator – informs clubs of district information/activities and reports club activities to district governor

10. Zone Chairperson Responsibilities • Participate in meetings as a member of the district cabinet • Monitor the well being and status of clubs in your zone (review reports & visit clubs) • Further the purposes of the association • Provide a current list of clubs with officer names and addresses to the district governor

11. Zone Chairperson Responsibilities (continued p. 2) • Organize and conduct zone meetings as chairperson of District Governor’s Advisory Committee in your zone • Provide reports on health of clubs and club service activities • Report to cabinet secretary any clubs on financial suspension or on status quo

12. Zone Chairperson Responsibilities (continued p. 3) • Suggest and implement methods to assist all the clubs within the zone • Facilitate exchange of ideas about programs, projects, activities, and fund raising methods among clubs in the zone • Ensure every club follows its constitution & by-laws

13. Zone Chairperson Responsibilities (continued p. 4) • Promote district, multiple district and international programs to clubs • Work in harmony with the district cabinet • Be aware of all activities of all the clubs in the zone • Attend all regularly scheduled meetings of the district

14. In Partnership with the District MERL Team, you may • Organize a new club • Conduct new member orientation • Conduct training on retention of existing members • Implement a member recruitment plan • Nurture current and future leaders • Promote use of on-line leadership materials

15. Responsibilities Quiz Start with the first question or choice on the left, and click the answer you think is correct. After you click, the correct answer will appear.

16. Multiple-choice question Which are three primary responsibilities of a Zone Chairperson Attend meetings Communicate information Counsel or coach Coordinate equipment Motivate club officers

17. Multiple-choice question Which answers are large time commitments of a Zone Chairperson? Select three Organize and attend Zone Meetings Attend district convention Visit clubs & complete visit reports Monitor clubs effectiveness and financial status Report club officer information for the district directory

18. Multiple-choice question Which answers are bad advice for a Zone Chairperson? Select three Delay discussing a problem Compliment clubs on their successes Wait for club officers to contact you Communicate once every 3 months Respond to emails or calls within 24 hours

19. Multiple-choice question Which reports are received by a Zone Chairperson? PU 101 Club Officer Report Recap of Club Accounts Report MMR Monthly Membership Report Club Activity Report Club Cancellation Report

20. Break? Do you need time for a break before starting the next section on Motivation?

21. Motivation Why are you willing to accept the challenge of the chairperson position?

22. Definition Motivation describes the factors within an individual which initiate, maintain and direct behavior towards a goal. These factors are the reason for their actions or behavior; why they do what they do.

23. Levels of Human Needs Psychologist, Abraham Maslow,determined that people must have their needs met in a sequence according to priority. Food, water or survival needs must be satisfied first, and shelter or protection is the second priority. The third level is social needs, followed by ego enhancement and self actualization.

24. Levels ofHumanNeeds Level 1: Physiological Needs food, water, items necessary for physical survival Level 2: Security Needs shelter, protection, safety from harm Level 3: Social Needs belonging to a group, having meaningful relationships

25. Levels ofHumanNeeds (cont.) Level 4: Ego‑Enhancement Needs recognition, accomplishment Level 5: Self‑Actualization Needs optimizing personal potential Lower level needs must be met before a person can focus on these higher levels

26. Motivation Theories The following theories of human motivation will be explained: • Douglas McGregor’s Theory X and Theory Y • David McClelland’s Theory of Motivation

27. McGregor’s Theory X of Managing People • People dislike work and will avoid it • People must be forced to work by threat of punishment • People must be controlled • People prefer to be directed

28. McGregor’s Theory Y of Managing People • People view work as natural as play or rest • People learn to accept and seek responsibility • People will use self direction to achieve work they are committed to doing • People will use creativity in solving organizational problems

29. McGregor’s Theory Y of Managing People Smart participative style managers use theory Y and get better performance or results, and this management style allows people to develop skills and confidence.

30. David McClelland's Theory of Motivation During his 20 years of study McClelland identified three types of motivational needs: affiliation, power or authority, and achievement.

31. McClelland's Theory of Motivation The affiliation motivated person needs friendly relationships and interaction with other people. (team player) Needs to be liked and held in high regard. Likes joining a club and being on a committee

32. McClelland's Theory of Motivation The achievement motivated person seeks attainment of realistic but challenging goals, and advancement in position. Needs feedback on achievement and progress, and wants to have a sense of accomplishment. Will motivate a committee or club to achieve desired results

33. McClelland's Theory of Motivation The power or authority motivated person has a need to be influential, effective and to make an impact. Have a strong need to lead and for his ideas to be accepted. Enjoy personal prestige. May become committee chairpersons, club officers or trainers

34. Motivation Training Resource Member Motivation online course

35. How to motivate club presidents? • Get to know each one and find out what motivates them • Ask why they accepted the position of club president • Provide recognition based on each person’s motivation (what is important to him or her)

36. Know Your Clubs • Talk with your predecessor or district historian to find out about your clubs’ history and special projects or mission • Know when each club was chartered, merged or re-organized • Ask your predecessor if there were any prior problems that you need to know about

37. Club President Excellence Award This award recognizes a club that is effective, pays its bills, and is filing reports on time Recognizes a club president who motivates the other officers to fulfill their duties in a timely manner Club President Excellence Award Application must be submitted to the district governor

38. Zone Chairperson Excellence Award To earn this award - 50% of your zone’s clubs must earn the Club President’s Excellence Award Zone Chairperson Excellence Award Application

39. The Art of Recognition • Recognition should be suited to the individual, timely in presentation and appropriate for the accomplishment • The publication, Art of Recognition, provides more information about recognition

40. Informal Awards • Informal awards are given at the time of an achievement during the year • An award should be tailored to an individual, such as a sports game ticket if the person is a fan of baseball • More specific ideas are given in the Art of Recognitionpublication

41. Formal Awards • Lions clubs has many formal awards (pins, plaques, certificates) for individual Lions, clubs, districts, multiple districts and non-Lions • Publications on the LCI website provide details of whom to contact and how to earn each award (iad 302 a, b, c, d, e, f, g)

42. Summary • There are many ways to motivate a person, however the most important thing to remember is that motivation is unique to each individual. • You now know about many resources; use them appropriately for each Lion.

43. Motivation Quiz Start with the first question or choice on the left, and click the answer you think is correct. After you click, the correct answer will appear.

44. Matching: Human Needs MatchMaslow’slevel of needs with itsdescription. Social needs Level 1 Ego enhancement Level 2 Self actualization Level 3 Survival, food, water Level 4 Level 5 Security, shelter

45. Matching: Motivation Theories Matchthetheory with itsdescription. Affiliation with other people and social interaction Theory X Achievement of personal goals or self development Theory Y Like power or authority, need to influence others McClelland People must be supervised closely McClelland McClelland Work is natural and enjoyable

46. Multiple-choice question Which award is an overall club achievement award? 100% LCIF Supporting Member Award Club President Excellence Award Everyday Hero Award Environmental Photo Contest Winner District Peace Poster Winner

47. Multiple-choice question Which recognitions are examples of informal recognition? Select three. Environmental Service Excellence Certificate Discount certificate for dinner at a restaurant Tickets for a sports game Article in district newsletter about the Lion and his/her contribution Agent of Change Plaque

48. Multiple-choice question Which of the following are true statements about motivation? Motivation is unique to each individual Incentives like pins always motivate everyone Personal achievement goals can motivate a Lion Relationships and decision making can be a motivation factor Competition always increases results

49. Break? Do you need time for a break before starting the next section on Communication?

50. Communication Did you mean to say what you just said?