MassHealth Training to One Care Plans and Providers

1. MassHealth Training to One Care Plans and Providers Presented by: Karen Williams and Linda Long University of Massachusetts Medical School (UMMS) September 20, 2013

2. UMMS Role in Training • Contracted by MassHealth • Training audience is One Care plan staff and contracted providers • Creation of One Care training and shared learning opportunities

3. One Care Training and Shared Learning Opportunities • A phased approach that is sensitive to the timing associated with plans hiring of staff and the development of their networks • Early phases focus on online mechanisms notably, webinars and a Shared Learning website • Later phases include in-person learning sessions and online modules

4. Training Content and Learning Session Resources • Content matter experts • Specialists in adult learning approaches • One Care consumer consultants • Consumer presenters • Input from One Care plans • All topics and items are reviewed and approved by MassHealth

5. Training Components • Training Website • Webinars • Learning Conferences • Online Training Modules

6. Training Website • Accessible to all One Care stakeholders • Linked to from One Care website • Facilitates registration • Hosts content • Webinars • Learning conference materials • Online training modules

7. Webinars • Intro to One Care – 5/23 • Contemporary Models of Disability – 6/13 • Enrollee Rights – 9/26 • ADA Compliance – 10/17 • Cultural Competence – 11/14 • LTSS Coordination • Wellness • Additional topics yet to be decided

8. Learning Conferences • Each learning session will be offered twice to plan staff and providers • Session 1: 10/23, Boxborough & Winter 2014 Focus areas: • One Care foundational information • Paradigm shift in providing care • Person-centered team-based approach to care • Session 2: To be scheduled and focus areas yet to be decided

9. Online Training Modules • One Care Introduction • Recovery Model • ADA Self-assessment • Ombudsman • Additional topics yet to be decided • Content informed by feedback from webinars

10. Training and Learning Session Materials Link to the One Care learning website http://www.mass.gov/masshealth/onecare

11. Thank you! Karen Williams, MSW Senior Director, Disability and Community Services (DCS) Principal Investigator, MA Duals Project karen.williams@umassmed.edu Linda Long-Bellil, PhD, JD Project Director and Assistant Professor, Center for Health Policy and Research (CHPR) Training Co-lead, MA Duals Project linda.long@umassmed.edu