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Regional Conference on Migration

Regional Conference on Migration. Canadian Consular Services Mexico – November 2015. Travel Smart Mobile App. RELEASE 2 More interactive features Travel Wizard Registration International Emergencies. CURRENT MOBILE APP Low User Adoption Difficult, counter-intuitive to acquire

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Regional Conference on Migration

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  1. Regional Conference on Migration Canadian Consular Services Mexico – November 2015

  2. Travel Smart Mobile App • RELEASE 2 • More interactive features • Travel Wizard • Registration • International Emergencies • CURRENT MOBILE APP • Low User Adoption • Difficult, counter-intuitive to acquire • Does not leverage smart phone functionality • No notification, no device storage, no geo-location • MODERNIZED SOLUTION (RELEASE 1) • Downloadable from AppleiStoreand Google Play Stores • Leverages device functionalities • First Native app produced by DFATD • Features: • Country Travel Advice/Advisories • Canada/US Border Wait Times • Assistance Coordinates Abroad • Social Media • Offline info can be accessed without network connectivity

  3. Travel Smart Mobile App

  4. Travel Smart Mobile App

  5. Travel Smart Mobile App

  6. Travel Smart Mobile App

  7. Travel Wizard • Current Scope • 19 Scenarios • Emergency Services • General Consular Services • Passport/Citizenship Inquiries • Traveling with Children • Travel Insurance Inquiries • Outcomes • One succinct answer to frequent routine inquiries • Self-help to lists, fees, and other relevant information • Metrics analysis • Content Governance

  8. Travel Wizard

  9. Travel Wizard

  10. Social Media

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