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Code Administration Code of Practice. KPIs Q2 2011. Tim Davis. Critical Friend. Number and percentage of survey respondents who stated they were ‘ satisfied ’ or better with the assistance offered by the JO 38 responses, 97% satisfied or better. Quality of assessment.
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Code AdministrationCode of Practice KPIs Q2 2011 Tim Davis
CriticalFriend • Number and percentage of survey respondents who stated they were ‘satisfied’ or better with the assistance offered by the JO • 38 responses, 97% satisfied or better
Quality of assessment 4 Self-Governance Modifications have also been implemented) No Reports “sent back” by Ofgem 18 Ofgem 2011 Decisions accord with Panel (75%)
Effective communication • Glossary and plain English summary to be provided with reports • Part of standard documentation
Code AdministrationCode of Practice KPIs Q2 2011 Tim Davis