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This report, authored by Tim Davis, evaluates the Key Performance Indicators (KPIs) of the Code Administration for the third quarter of 2012. It highlights the quality of assessment, revealing that no reports were "sent back" by Ofgem during this period. Ofgem's decisions aligned with the Panel's recommendations at an impressive rate of 71%. The report emphasizes the importance of efficient communication, proposing a glossary and plain English summary to accompany future reports to improve accessibility. It also discusses implementation costs and effective administration strategies.
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Code AdministrationCode of Practice KPIs Q3 2012 Tim Davis
Quality of assessment No reports “sent back” by Ofgem in Q3 5 Q3 Ofgem Decisions accord with Panel (71%)
Effective communication • Glossary and plain English summary to be provided with reports • Part of standard documentation
Code AdministrationCode of Practice KPIs Q3 2012 Tim Davis