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Habit #5 - Seek 1st to Understand

The 5th of the 7 Highly Effectively Habits, it deals primarily with "the method to be effective with others". Dr Steven .R Covey mentioned that there is a reason why the 7 Habits are sequenced in the way that he did. Every one of the Habit builds upon the previous one in a progressive manner. In his own words, "The relationship & the sequence among the Habits are the key to the overall power." It is most recommended that one learns all the 7 Habits in order. So, if you have not yet gone through the 1st Habit - Be Proactive, 2nd Habit - Begin with the End in Mind & 3rd Habit - 1st Things 1st, 4th Habit - Think Win-Win, why not go through them 1st? Here's the link for Habit #1: http://www.slideshare.net/aoweiyang/habit-1-be-proactive-36473102 Habit #2: http://www.slideshare.net/aoweiyang/habit-2-begin-with-the-end-in-mind-36631027 Habit #3: http://www.slideshare.net/aoweiyang/habit-3-put-1st-things-1st Habit #4: http://www.slideshare.net/aoweiyang/habit-4-think-winwin For you guys who are new to this, you might like to first gain some fundamental ideas via "The 7 Highly Effective Habits Foundational Principles" deck before all else.That will definitely help strengthen your concept of what the whole idea is about. Here's the link: http://www.slideshare.net/aoweiyang/the-7-highly-effective

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Habit #5 - Seek 1st to Understand

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  1. Habit #5 - Seek 1st to Understand 1 Diagnose before prescribe WHAT’S INSIDE 2 4 autobiographical responses 3 4 levels of listening 4 The 5th level ~ emphatic listening 5 4 emphatic listening skills

  2. Most people,

  3. Even if they attempt to understand,

  4. They do so only with the intent

  5. 1 Diagnose before prescribeIn order to influence, we have to be influenced. 1 Diagnose before prescribeIn order to influence, we have to be influenced.

  6. When we visit an optometrist,

  7. What Is the first Thing That he will do?

  8. In any field of the human endeavours,

  9. To understand precedes action;

  10. . To understand precedes judgement.

  11. . Always Seek 1st To Understand.

  12. . To understand Without prejudging,

  13. . To understand without agreeing or disagreeing,

  14. . To understand without taking any position.

  15. . Simply...

  16. . Just to understand,

  17. . To know where he or she is coming from.

  18. . 2 4 auto- biographical responses The amateur salesman sells products while the professional sells solutions to needs & problems.

  19. . For most people,

  20. . Autobiographical responses are...

  21. . Things that they do when they

  22. . These responses come naturally to all of us.

  23. . our own Autobiographical responses

  24. . Are the presumptions & assumptions that we make

  25. . Before we fully understand the communication.

  26. . Often, that Limits us from getting to understand the autobiography of the other person.

  27. . We ought to learn To be more aware of these responses.

  28. . And we should always keep our minds open while we are listening.

  29. . 3 4 levels of listeningEveryone’s life is so unique but who’s going to listen to that uniqueness?

  30. . depends on which level of listening is being adopted.

  31. . 4 The 5th level ~ Empathic listeningThe one who listens does the most work, not the one speaking.

  32. . When we listen empathically,

  33. . We don’t just “see” things in our own mind,

  34. . We understand His or her paradigms.

  35. . We understand how he or she feels.

  36. . Empathic listening is

  37. . listening with our ears,

  38. . And listening with our hearts.

  39. . We listen for

  40. . We try to

  41. . is not that you have to agree with someone,

  42. . 5 4 empathic listening skillsThe deepest need of human souls is to be understood.

  43. . Always listen with the pure desire to understand.

  44. . Genuinely seek the welfare of the individual,

  45. . let him or her get To the problem and the solution

  46. . at his or her own pace and time.

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