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- the leading partner providing Enterprise Management Solutions

Færre modifikationer – Færre smerter Jesper Østfeldt og Jan Povelsen. - the leading partner providing Enterprise Management Solutions. Merit a leading provider of Enterprise Management Solutions. Our background Merit Consulting established in Norway in 2004

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- the leading partner providing Enterprise Management Solutions

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  1. Færremodifikationer – Færresmerter Jesper Østfeldt og Jan Povelsen - the leading partner providing Enterprise Management Solutions

  2. Merita leading provider of Enterprise Management Solutions • Our background • Merit Consulting established in Norway in 2004 • Experience with Lawson M3 & Movex since the 1970’s • Stable growth and a solid financial platform • Our present • More then 160 skilled resources across Northern Europe • The largest Lawson M3 partner • Offering a complete range of services for our customers • Our focus • Customer nearness • Industry focus based on extensive business knowhow • Dedicated focus on Enterprise Management Solutions

  3. MeritCustomer nearness • Merit Globe – an umbrella for Merit units across northern Europe • 20 local offices to ensure nearness to our customers in our markets EMPLOYEES 64 63 41 11 2 3 14

  4. MeritIndustry focus • In depth industry knowledge and expertise • Covering all relevant processes and application areas • Market leading solutions tailored to meet specific conditions and requirements • Based on your industry’s best practices and processes DISTRIBUTION & RETAIL MANUFACTURING FOOD & BEVERAGE SERVICE & RENTAL FASHION

  5. MeritThe bottom line • Merit is a leading provider of Enterprise Management Solutions in Europe with focus on streamlining customers core business processes • Merit has been working in partnership with Lawson (formerly Intentia) since the 1970s and is today one of largest business partners providing Lawson M3 • Merit provides its own software – Merit Application Suite – to streamline processes and deliver additional value from Lawson M3 • Merit is the most experienced Lawson partner in Scandinavia and has the highest market penetration in Northern Europe • Merits customer markets are in Europe with special focus on selected countries including Norway, Sweden, Denmark, Finland, UK, Ireland, Benelux, France, Switzerland and Germany.

  6. Hvad er en modifikation? • Er det en investering ? • Er det for at fastholde kunder ? • Er det for at fastholde medarbejdere ? • Svarene er mangfoldige

  7. Hvorfor modifikationer? • Hvorfor blev modifikationer tidligere lavet ? • Konsulenterne var blot erfarne teknikere? • En god forretning for ERP-leverandøren? • Verden var for kompleks til systemerne? • Hvorfor laves der færre modifikationer i dag ? • Konsulenternes nye rolle? • ERP-leverandørens nye rolle? • Er verden blevet simplere?

  8. M3UG 2011 Færre modifikationer Færre smerter

  9. Citat ”Modifikationer er noget, Fanden har skabt” Hvem f….. er så Fanden???

  10. I drift-situationen oplevede vi • Ikke kendskab til, hvad der var modificeret • Problem ift. Support (verificering, std-rettelser) • Begrænsende / bevarende • Gav anledning til flere modifikationer • Accelererende krav / ønsker • Dyrere maintenance

  11. Ifm. opgradering oplevede vi: • Vurderet som en stor risiko i projektet • Omkostningstungt at løfte / ændre • Umuligt at budgettere og planlægge opgradering • Afskære fra at udnytte ny funktionalitet

  12. Reduktion af modifikationer

  13. Hvorfor blev alle de MODs dog lavet? (1) • Ved implementering • Projektets fokus og rammer • Konsulentens manglende kendskab til virksomhed • Virksomhedens manglende kendskab til Movex/M3 • ’Vi skal ikke tilpasse os systemet’ – holdningen • ’Vi kan ikke leve uden…’ tæt på driftstart • Man gjorde en dyd ud af at være ’specielle’

  14. Hvorfor blev alle de MODs dog lavet? (2) • I drift • Holdningen fra implementeringen ’sidder fast’ • ’Kan vi ikke lige…’ (Og svaret er: Jo, selvfølgelig.) • Supplementer / tilføjelser til andre MODs • Vores forretning hviler ikke på IT-detaljer

  15. Hvordan kan det lykkes? • Virksomhedens viljeog fokus • Behov for standardisering / gennemsigtighed • Funktionscheferne inddrages • Superbrugeres kompetence • Konsulenternes nye rolle og kompetence • For-projekt til opgradering • Forudsætning for opgraderingsbudget

  16. Reduktion af modifikationer Urtekram International A/S SvejsemaskinefabrikkenMigatronic A/S Halberg A/S Vald. Birn A/S

  17. Fremtidige fordele • Friere valg af leverandør • Lettere adgang til Support • Billigere Support • Reel adgang til ny funktionalitet • Sikrere, hurtigere og billigere opgraderinger

  18. Nyere implementeringer • Odense Marcipan A/S • VSH Fittings BV • Migatronic Automation A/S

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