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Enhancements in Cisco Unity 4.1 User Interface: Reduced Delays After Key Presses

This presentation outlines the significant improvements in the Cisco Unity 4.1 user interface, specifically addressing the reduced inter-digit delay times following multiple key presses. The optimization, a fix to CSCsb14168, drastically enhances the responsiveness of the subscriber conversation experience. Audio examples demonstrate the differences in performance before and after the fix, showcasing a notable reduction in delays. This update enables smoother navigation and interaction within the system, ultimately improving user satisfaction.

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Enhancements in Cisco Unity 4.1 User Interface: Reduced Delays After Key Presses

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  1. Cisco Unity 4.1(1) Telephone User Interface Improvement – Reduced Delays After Multiple Key Presses

  2. Overview As a fix to CSCsb14168, the inter-digit delay timing was optimized to speed up portions of the Cisco Unity subscriber conversation. The improvement is significant and is clearly demonstrated in the “Before” and “After” examples in this presentation.

  3. Script Dial Cisco Unity Press * (login) Press 789# (sub id followed by #) Press 11789# (password entry followed by #) Press 4 (Setup Options) Press 2 (Message Settings) Press 4 (Private Lists) Press * (Cancel out to previous (Message Settings) menu) Press * (Cancel out to previous (Setup Options) menu) Press * (Cancel out to previous (Subscriber Main) menu) Press 1 (New messages) Press ## during message 1 (skip message and save as-is) Press ########## during message 2 (skip 5 messages and save as-is) Press ########## during message 7 (skip 5 messages and save as-is) Press * during message 12 (Cancel to previous (Subscriber Main) menu) Press * (Cancel out to opening greeting) Press * (login) Press * (disconnect) Before Fix • This audio example demonstrates how Cisco Unity responded to multiple key presses before the fix to CSCsb14168. • The script on right indicates the keys pressed in the example. • Note the significant delays after keys are pressed. Delays vary in length—depending on the function to be performed. • Click the icon below to play audio.

  4. Script Dial Cisco Unity Press * (login) Press 789# (sub id followed by #) Press 11789# (password entry followed by #) Press 4 (Setup Options) Press 2 (Message Settings) Press 4 (Private Lists) Press * (Cancel out to previous (Message Settings) menu) Press * (Cancel out to previous (Setup Options) menu) Press * (Cancel out to previous (Subscriber Main) menu) Press 1 (New messages) Press ## during message 1 (skip message and save as-is) Press ########## during message 2 (skip 5 messages and save as-is) Press ########## during message 7 (skip 5 messages and save as-is) Press * during message 12 (Cancel to previous (Subscriber Main) menu) Press * (Cancel out to opening greeting) Press * (login) Press * (disconnect) This audio example demonstrates how quickly Cisco Unity responds to multiple key presses after the fix to CSCsb14168. The script at right indicates the keys pressed in example. Note how much faster Cisco Unity responds now. Click the icon below to play audio. After Fix

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