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SAP for Customer Management

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SAP for Customer Management

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  1. Customer Maintenance

  2. Agenda • Introduction • Current Process • Solution • Questions 2

  3. Current Process 3 • All quotes and negotiations with clients are handled in paper. • Authorization by manager have to be routed manually.

  4. Drawbacks 4 • Process is tedious. • Requires paper work.

  5. Solution Overview 5 • We proposed the use of following architecture: • SAP BPM • SAP Portal • SAP Web dynPro • SAP ECC

  6. SAP BPM 6 • A holistic management approach for effective and efficient business. • Easier and faster access to the information. • Better control of information.

  7. SAP Portal 7 • Information is consumer centric. • Secure.

  8. SAP Web dynPro 8 • Standard tool-set for UI development and execution. • Uses MVC pattern.

  9. Advantages 9 • Data consistency. • Reduced Paper work. • Access through web browser.

  10. Challenges 10 • Data Collections. • RFC import and binding.

  11. Web dynPro UI Screens 11

  12. Web dynPro UI Screens 12

  13. Questions ? Email Us @ support@architectsap.com  13

  14. Worldwide Offices: USA (Dallas) India (Pune)Partner Offices: Monterrey (Mexico) Frankfurt (Germany) Stockholm (Sweden) Email:support@architectsap.com Corporate URL:www.architectsap.com

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