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BUS 391 Introduction to Management Information Systems (MIS)

BUS 391 Introduction to Management Information Systems (MIS). Organizations, Processes and Information Systems. Today’s Agenda. Introductions Overview of Business Processes & Information Systems Syllabus: Course Objectives Moodle : Poly Learn Break

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BUS 391 Introduction to Management Information Systems (MIS)

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  1. BUS 391Introduction to Management Information Systems (MIS) Organizations, Processes and Information Systems

  2. Today’s Agenda Introductions Overview of Business Processes & Information Systems Syllabus: Course Objectives Moodle: Poly Learn Break Create a one table database in Access for an eBay business

  3. Who are they and what do they have in common?

  4. Who are they ?What do they have in common?What do they have in common with the people in the previous slide?

  5. Organization Chart

  6. Types of Information Systems Information Systems Inside an Organization

  7. What do these acronyms and terms mean? • ICT • Silo • Business Process • CSF • SCM • CRM • ERP • SAP • SOA Information & Communication Technologies Functional View of Business Set of activities that “adds value” by converting inputs to outputs Critical Success Factors Supply Chain Management Customer Relationship Management Enterprise Resource Planning Systemanalyse und Programmentwicklung (System Analysis and Program Development – later "Systems, Applications and Products in Data Processing”) Service Oriented Architecture – Software as Services

  8. Global competition • Design, manufacturing, materials, assembly, service, etc. • Examples: Apple, Nintendo, Nike • In different parts of the world • Why? • Increased competition • Global markets vs. Local • Pressures to be more efficient and effective

  9. Apple Goes Global 27 products 6,658 employees < $6B in revenues 6 products 21,600 employees >$24B in revenues Manufacturing products – sold by resellers Outsourced manufacturing to Asia 1998 2008

  10. Information revolution Increased use of IT to create, deliver and use information on a global scale Thought Question Are the advances in IT the cause or result of globalization?

  11. Business processes Sequence of tasks or activities that take a set of inputs and convert them into desired inputs What are some Key processes? • Procurement • Order Fulfillment • Production What are the steps in the process? Who is responsible for them?

  12. Procurement Process

  13. Order Fulfillment Process

  14. Functional organizational

  15. Functions vs. processes

  16. Paper-based process

  17. Process using Functional Systems

  18. Processes using Enterprise Systems

  19. Framework: Key process flows

  20. Financial impact • Key financial statements • Balance sheet • Income statement • Statement of cash flows

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