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SUPERSTORM SANDY Boots on the Ground

SUPERSTORM SANDY Boots on the Ground. The Tampa Bay EMAC response Nov. 9 – 20, 2012. Superstorm Sandy. The affected area. The EMAC process. Notification Recruitment Application (offer) Verbal/Written authorization Documentation / Reimbursement. Departure … and arrival.

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SUPERSTORM SANDY Boots on the Ground

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  1. SUPERSTORM SANDYBoots on the Ground The Tampa Bay EMAC response Nov. 9 – 20, 2012

  2. Superstorm Sandy

  3. The affected area

  4. The EMAC process • Notification • Recruitment • Application (offer) • Verbal/Written authorization • Documentation / Reimbursement

  5. Departure … and arrival

  6. The daily grind…

  7. The sheltering/SNS situation

  8. Sheltering progress

  9. Here come the supplies

  10. The larger support equipment

  11. Keeping tabs on things

  12. Getting the word out • A public information officer? Really? • Communicate with leaders back home • Communicate with public through media • Document the process

  13. Communicate with leaders • Blog – http://pinellasem.tumblr.com • Used by responding agencies for intel • NYC OEM • City of Boston • State of Texas • Florida Region 4

  14. Communicate with the public • We didn’t get hit, but we saw the lessons learned • Work with the media to tell the story • News Releases • Phone Interviews • Let tech do the talking • Skype Interviews

  15. Document the process • The blog captures the action • Pictures can be shared • News stories build the history

  16. Dealing with Donations • Three functions for section: • Goods/services being donated to Logistics Center for general issue • Ask other city organizations for above needs • Search of other sections within Logistics Center for needs to be filled by donation

  17. The big players • Logistics Center • EOC – Donation Coordination Team • Red Cross • Salvation Army • Goodwill • Others • Mayor’s Fund

  18. Where did donations come from? • AidMatrix • FEMA product allowing posting of donations/needs • Donated funds to Mayor’s Fund to purchase needs • Indirect contact donations • Direct contact donations • E-team inputs • Daily conference calls

  19. Major issues • Offers of goods/services, but not as a donation • Warehousing • Distribution • Transportation • Small quantities of items • Perishable items • Food Bank, First Harvest

  20. Mission within a mission • New York City Welfare mission • Coney Island • The Rockaways • The ESF 8 mission began Nov. 10

  21. Mission Objectives • Plan, staff, and execute a New York City Department of Health response to provide for the immediate care for the citizens of Rockaway. • Assigned resources will grid and make direct contact with residents of identified high rise apartment buildings.

  22. Phoenix NIMO>Type 3 IMT

  23. Rockaway Type 3 IMT The Type 3 Incident Management Team was made up of 2 people from Florida, 4 people form Maine and 4 people from Illinois. IC – FL Safety – ME Liaison- IL OSC- IL; Deputy OSC (2) ME PSC-FL; Deputy PSC- IL SITL - NYC LOGS – (2) IL, ME

  24. Ops Briefing

  25. Job Assignments – 6 Groups National Guard 30 EMT/Ambulance 10 (FEMA-AMR) NYPD 2 NYC Heath Dept 2 • Sanitarians (DMAT was also a group @ the ICP and CVS began delivering scripts at the end of the mission)

  26. Products • IAP daily • Maps • Daily AAR • Reports • Signs • Debrief/After Action/Close Out

  27. Meetings • Tactics Meeting/Planning Meeting • Operations Briefing • Group Assignments • End of Day- After Action/Tactics

  28. Lessons Learned • Getting there • Dedicate a team member to work with incoming EMAC teams • Lodging, food, preliminary briefings • Dedicate staff to assist with training upon arrival

  29. Lessons Learned • People first • Ensure job descriptions are up to date and use those to assist EMAC Teams • Ensure procedures are spelled out in Reader’s Digest form (Simplified guides that ensure all steps are followed) • Know who is in charge – reduce the number of tails wagging the dog!

  30. Lessons Learned • Staying up to date • Shift briefings are critical to developing IAP • Share all briefing materials with EMAC deployed teams • Prepare for high tech and low tech options

  31. Lessons Learned • Important needs • Position specific e-mails vs. personal e-mails • Working out of cars can be difficult • Bring a PIO to ensure communication back home

  32. Lessons Learned • Most importantly: Semper Gumby

  33. The biggest lesson QUESTIONS?

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