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David Johnstone Director of Social Services Devon County Council

The value of FAME NP to Social Services and what it means to Local Authorities and Multi-Agency working. David Johnstone Director of Social Services Devon County Council Chair of the ADSS Standards and Performance Committee. MODERNISATION OF PUBLIC SERVICES. Enabling and Empowering

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David Johnstone Director of Social Services Devon County Council

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  1. The value of FAME NP toSocial Services and what it meansto Local Authorities and Multi-Agency working David Johnstone Director of Social Services Devon County Council Chair of the ADSS Standards and Performance Committee

  2. MODERNISATION OF PUBLIC SERVICES • Enabling and Empowering • Integrated/flexible service provision • Customer Focussed • ‘e’ enabled • joint working • information sharing • accessible records • outcome focussed • flexible working • Accountable

  3. FAME WILL FACILITATE • framework for multi-agency information sharing • provision of efficient, effective holistic services • effective and appropriate information sharing • development of national standards and protocols • develop multi-agency toolkits

  4. MAIN DRIVERS • E-GOVERNMENT • NPfIT • Information for Social Care ISA ESCR NCRS ICS SAP CAF

  5. ISA MINIMUM REQUIREMENTBY MARCH 2004 • EVIDENCE OF IMPROVED INFORMATION SHARING BETWEEN HEALTH, EDUCATION AND SOCIAL SERVICES • COMMON UNDERSTANDING OF ASSESSMENT, RISK FACTORS, THRESHOLDS AND ELIGIBILITY • COMPREHENSIVE SERVICE DIRECTORY • PUBLISH INFO ABOUT CONFIDENTIALITY AND ACCESS TO RECORDS • DEVELOPED PROTOCOLS FOR INFORMATION SHARING COVERING HEALTH, EDUCATION AND SOCIAL CARE • PUBLISH GUIDANCE ON OBTAINING AND DOCUMENTING CONSENT • UNDERSTANDING OF AUTHORITY’S SPECIFIC BUSINESS NEEDS FOR INFO SHARING • CONSIDERATION TO SYSTEM INTEROPERABILITY AT LOCAL LEVEL

  6. ISA: PROGRESS REVIEWUNIVERSITY OF LONDON 2004 • 69% met the March 2004 requirements • 30% “only a bit behind” • Common barriers: • insufficient/conflicting guidance from central government • complexity of task • time and resources to bring about complex change • uncertainty over legality of information sharing

  7. FOR LOCAL AUTHORITIES holistic approach to e-government FOR HEALTH, EDUCATION, SOCIAL SERVICES consistent standards and protocols identify common ground (ESCR/NCRS) focus on tangible wins ISA CAF ICS SAP WHAT NEXT (1) ?

  8. WHAT NEXT (2) ? • FOR GOVERNMENT DEPARTMENTS • listen to and learn from us • think • be realistic and consistent • talk to each other • FOR FAME AND ODPM • learn from success and failure • publish the findings (multi-media) • standards, tools and protocols to inform strategies • E-Government • NPfIT • Information for Social Care

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