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Webinar An Infrastructure And Operations Pro’s Guide To Cloud-Based Disaster Recovery Services. Rachel A. Dines, Senior Analyst Lauren E. Nelson, Analyst. April 19, 2012. Call in at 12:55 p.m. Eastern time. Agenda. What’s driving the need to run 24x7x365?. Competitive advantage.
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WebinarAn Infrastructure And Operations Pro’s Guide To Cloud-Based Disaster Recovery Services Rachel A. Dines, Senior AnalystLauren E. Nelson, Analyst April 19, 2012. Call in at 12:55 p.m. Eastern time
What’s driving the need to run 24x7x365? Competitive advantage Employee and customer expectations Downtime creates an opportunity for competitors to seize market share. Cost of downtime Downtime has an impact on confidence and retention. Accountability This includes revenue loss, employee productivity loss, fines,penalties, andreputation impact . . . Supplier expectations . . . including fiduciary responsibility to shareholders and other key stakeholders. Suppliers expect agreements and payments to be nonstop.
BC/DR is a top technology priority for the next 12 months . . . “Which of the following initiatives are likely to be your IT organization’s top technology priorities over the next 12 months?” Base: 1,531 global enterprise IT budget and priorities decision-makers Source: Forrsights Budgets And Priorities Tracker Survey, Q2 2011
. . . but BC/DR budgets are flat/down “Approximately what percentage of your combined IT operating and capital budget will go to business continuity and disaster recovery?” Base: IT budget decision-makers at enterprises worldwide Source: Forrsights Budgets And Priorities Tracker Survey, Q4 2011, Q2 2011, Q4 2011
The disaster recovery challenge BC/DR budgets are 5.5% of IT opex/capex. Capacity requirements are still growing 20% to 40% per year. More and more companies operate close to 24x7. Business owners have less and less tolerance for any data loss. 25% of servers are non-Windows OSes.
The gap in traditional DR services Seconds Synchronous replication Data loss Minutes Asynchronous replication Hot sites, warm sites Dedicated IT equipment Gap Recovery objectives Hours Recovery from disk This gap can be filled with virtualized and cloud solutions. Days Cold sites Shared IT equipment Recovery from tape $ $$ $$$$ DR services cost
Disaster recovery drives cloud and virtualization adoption “How important was improved disaster recovery and business continuity in your ﬁrm’s decision to adopt cloud computing IaaS/x86 virtualization?” Base: global IT decision-makers planning or implemented IaaS or x86 virtualization at North American and European enterprises Source: Forrsights Hardware Survey, Q3 2011
Two-thirds of companies show interest in DR-as-a-service “What are your firm’s plans to adopt IT-recovery-as-a-service based on virtual infrastructure at the service provider?” Base: 650 server, storage, or data center decision-makers at North American and European enterprises Source: Forrsights Hardware Survey, Q3 2011
Like on-premises DR, recovery sites vary in temperature $$$ $ • Hot cloud site: Recovery cloud is running replica VMs to production site using real-time replication. • Recovery time objective (RTO): 0 to 2 hours • Recovery point objective (RPO): 0 to 24 hours • Warm cloud site: Recovery cloud contains offline copies of virtual machines that can be spun up during disasters or tests. • RTO: 2 to 6 hours • RPO: 0 to 24 hours • Cold cloud site: Recovery cloud contains backups or production systems that must be first rehydrated and turned into VMs before recovery can occur. • RTO: 4 to 24 hours • RPO: 24 to 48 hours
Benefits of cloud-based DR • Most of the time, you essentially only pay for storage resources, turning on VMs only in the event of a disaster invocation or a test. • Little to no upfront investment is required. Testing can be automated and nondisruptive. DRaaS contracts usually include testing and failover assistance. • It gives you the ability to adapt to changing IT environment and business needs. • Deployments are measured in weeks, not months to years. It has on-demand, pay-per-use resource that removes the initial investment costs and inflexible contractual agreements, while still delivering recovery capabilities.
And as with any cloud-based approach, there are significant benefits from:
Barriers to adopting DR in the cloud • Firms that provision DR in-house today have massive sunkcosts in alternate facilities and infrastructure. • Finding additional budget to make a change can be a challenge. • Security concerns regarding compliance and data protection isstill the top barrier to any cloud service. • Companies must ask about practices in data protection,vulnerability management, identity management, etc. • Most companies still have legacy applications that can’t be run inthe cloud, so it won’t fit the DR in the cloud model. • More companies are taking a multi-tiered approach to provisioning recovery. • DR in the cloud providers also typically oversubscribe resources. • Companies want visibility into oversubscription and guaranteesfor certain base requirements.
Cooper River Financial uses the cloud for production and recovery Financial services Specifics: • Uses active-passive configurations for databases and rapid VM restarts for remaining infrastructure • Monitors production of VMs and spins recovery within minutes • No disasters so far • Successful testing that beat RTOs and RPOs 2009 • New company seeking affordable DR • No existing assets • RPO: 0 minutes • RTO: 15 minutes C2C DR • Hosting.com • Geminare
International Justice Mission (IJM) recovers to the public cloud using a cloud getaway Nonprofit Specifics: • Used WAN op partner to create strategy • Uses Whitewater to compress and optimize backups of VMs to cloud • Rapidly spins up VMs to cloud provider and failover • Tested successfully for both remote site and organizationwide failure • Previously using tape • 15 offices outside US • Loss of availability could mean loss of life Cheaper solution with highest uptime possible and least data loss possible DIY DR in the cloud Riverbed Whitewater + cloud provider
Psomas is an early adopter of DRaaS Consulting services Specifics: • Reduced costs by more than half • Testing much easier (push of a button) • Monthly testing planned • Plans to use this for routine maintenance as well • Plans to use for all mission-critical apps by end of Q1 2012 • 50% workforce reduction • Current plan is costly and outdated. • Testing is done once to twice per year. • RPO: 6 hours • RTO: 4 to 5 hours DRaaS iland and DynTek (based on VMware SRM 5.0
The Situs Companies leverages backups to recover in the cloud Real estate Specifics: • Made change after seeing damage of Hurricane Ike • New solution leverages off-site backups into recovery copies into the EVault cloud. • RPO and RTO range from 4 hours to 24 hours. • Testing matched all objectives. 1985 • Existing DR plan’s RTA was >week when its RTO was 24 to 48 hrs. • Original plan on tape backup and cold recovery at remote office location • RPO: 24 to 48 hours • RTO: 24 to 48 hours DRaaS EVault
DR in the cloud vendor landscape DIYDR in the cloud DR-as-a-service • Allstream • CA Technologies • CenturyLink • Doyenz • EVault • FusionStorm • Geminare • Hosting.com • iland • IT-Lifeline • SunGard • Terremark, a Verizoncompany • VeriStor • Amazon Web Services • Carpathia Hosting • IBM • Microsoft Windows Azure • OpSource, a Dimension Data company • Rackspace Technology enablers • NetIQ PlateSpin • Neverfail • Quorum Labs • Riverbed Technology • StorageCraft • TwinStrata • Veeam • VirtualSharp • Vision Solutions • VMware • Zerto • Acronis • CommVault • DataGardens
Myth: DR in the cloud will solve all my recovery woes • Consider where cloud-based DR might fit into your recovery portfolio. • It doesn’t have to be the strategy for all systems; fewer and fewer companies are using a monolithic approach for recovery today. • Vet providers in the market today, as many have only brought solutions to market in the past 12 months. • Ask about SLAs, guaranteed capacity, security procedures, physical location of the data centers, etc. • You must test recovery, run exercises, train staff, and work with vendors to make sure you can truly meet business requirements for recovery.
Thank you Rachel A. Dines +1 617.613.6081 email@example.com Twitter: @RachelDines blogs.forrester.com/rachel_dines www.forrester.com Lauren E. Nelson +1 617.613.6682 firstname.lastname@example.org www.forrester.com