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BEFORE

BEFORE. DURING. plan the experience. f acilitate with confidence. Communicate training plan and approach with Dealer Principal (get buy-in & sponsorship) Promote and attend “Sales Team Webinar” Communicate and promote the iW Essential eLearning Module prior to dealer training session

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BEFORE

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  1. BEFORE DURING plan the experience facilitate with confidence • Communicate training plan and approach with Dealer Principal (get buy-in & sponsorship) • Promote and attend “Sales Team Webinar” • Communicate and promote the iW Essential eLearning Module prior to dealer training session • Coordinate and schedule Essential training with Sales leader • (ideal group is 12-16. Ensure sales manager participation & leadership) • Announce dates for workshops • (may require 2 training “waves”) • Coordinate facilities and facilitators. • Check facility & technology requirements: • Large room for multiple 2 person role-plays • iPad, Projector, and related display accessories( apple tv, dongles, etc) • Download and review all tools and templates • Train the Trainer package • iWCS App • Sales collateral • iW Sales Process playbook • iW Conversation Plan templates

  2. AFTER support the behavior change • Track adoption • Conversation plans developed • Number of sales calls utilizing iWCS in some way • Include iWCS in sales team meetings • Experience sharing • Specific role plays (with conversation plans) • Assist with problem & issue resolution • Know the Raymond process TRAINING ACTION PLAN BEFORE AFTER

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