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A Quote or two…

A Quote or two…. “An unstated expectation is a resentment under construction” Anonymous Six Sigma’s 5 Steps = DMAIC “ Dumb Managers Always Ignore Customers” “Defense Managers Always Incur Cost” Six Sigma at Raytheon has 6 steps –

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A Quote or two…

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  1. A Quote or two… • “An unstated expectation is a resentment under construction” Anonymous • Six Sigma’s 5 Steps = DMAIC • “Dumb Managers Always Ignore Customers” • “Defense Managers Always Incur Cost” • Six Sigma at Raytheon has 6 steps – must be better!

  2. Raytheon Six Sigma • Successful Projects: • Patriot Production Quality Project • Contract Closeout Team • Progress Payments • Radar Cost Reduction

  3. Competitive Edge • Value in eyes of the customer • Value in eyes of shareholders • Value in the eyes of the workforce • We’re in the fight – lives depend on us!!

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