Why Plan If you fail to plan, you plan to fail! New and expanding businesses fail. Managers must know how to plan and use specific planning tools
PlanningSetting goals and defining the actionsnecessary to achieve those goals
Strategic Planning: the process of making plans and decisions that are focused on long-run performance • Operational Planning: the process of determining the day to day activities that are necessary to achieve the long-term goals of the organization
Mission Statement • Mission Statement • Short statement that defines the organization's purpose and primary objectives • It’s prime function is internal-to define the key measures of an organization’s success • Identify “winning idea” • Key measures of success • Combine until you have a concise statement which expresses your ideas, measures and desired result.
Vision Statement • Also define the organization’s purpose, but his time in terms of the values rather than bottom line measures. • The vision gives direction on about how employees are expected to behave and why customers should work with the organization.
Which statement is the Vision? Mission? • To develop the perfect search engine • To organize the world’s information and make it universally accessible and useful
Policy • Guidelines used in making decisions, a general rule Example Invoices are paid when the amount and quantity have been verified
OrganizingThe process of determining the tasks to be done, who will do them and how those tasks will be managed and coordinated.
Organizing Work • Division of Work • Establish structure, grouping activities • Facilities and working conditions • Layout of facilities to ensure workflow • Employees • Manageable units of work, assigned work they enjoy