USAA Bank Mortgage Process

1. USAA Bank Mortgage Process STEP 1: GET PRE-APPROVED • USAA Bank provides a Pre-Approval/Certified Cash Buyer (CCB) certificate that contains pre-approved loan amount, monthly payment and taxes. • This is an estimate of buying power determined from the member’s credit score and an automated underwriting system decision based on the member’s stated information. • IMPORTANT: a CCB is not a Mortgage Loan Approval. • Once the seller & buyer have a signed purchase agreement member moves to step 2. Note: Closing date is set and rate is discussed/locked AFTER the MEMBER calls USAA Bank at 1-800-531-USAA (8722) to begin Step 2. Purchase agreement required. • STEP 2 : CONVERT PRE-APPROVAL TO MORTGAGE APPLICATION • USAA Bank will convert the Pre-Approval/CCB into a full mortgage loan application AFTER BOTH “A” & “B” occur: • A) Member or agent fax in the fully executed purchase agreement to: (866) 384-8867 • B)MEMBER MUST call USAA Bank at 1-800-531-8722 NO LATER than the next business day. This is necessary to confirm the closing date, ensure it can be met and to order the Conventional or VA appraisal. • STEP 3: SEND IN REQUIRED DOCUMENTATION FOR UNDERWRITING APPROVAL • Examples: income and asset verification as well as all signed disclosures, otherwise the closing date could be in jeopardy. • USAA must confirm information that was stated by member at time of pre-approval as well as receive a property appraisal verifying acceptable value and condition. • Note: If at anytime during the Pre-Approval, Loan Application, or Appraisal Process something changes related to employment, assets, credit or the purchase contract, please notify USAA immediately. “USAA Bank” refers to USAA Federal Savings Bank, Member FDIC. Revised 9-13-12