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Customization Toolkit: A Case Study on Supply Chain Integration

Customization Toolkit: A Case Study on Supply Chain Integration. Vincent Sita and Daniel Nall Rex Three, Inc. …But First!. 5 quick customization projects realized since the last time we met. Traffic Sheet Manager.

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Customization Toolkit: A Case Study on Supply Chain Integration

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  1. Customization Toolkit:A Case Study on Supply Chain Integration Vincent Sita and Daniel Nall Rex Three, Inc. www.pace2020.com | See the possibilities…

  2. …But First! 5 quick customization projects realized since the last time we met. www.pace2020.com | See the possibilities…

  3. Traffic Sheet Manager A tool to allow the shipping department to manage 120 pickups and deliveries per day. www.pace2020.com | See the possibilities…

  4. Closed Jobs Manager Review and approve jobs without invoices, which have been manually closed by the plant. www.pace2020.com | See the possibilities…

  5. Adjust WIP Entries Expense job cost transactions for jobs closed manually without invoicing. www.pace2020.com | See the possibilities…

  6. MXML (Metrix) Importer Take data from a Metrix layout and import key information into an estimate. www.pace2020.com | See the possibilities…

  7. UPS and FedEx Shipment Tracker Import job shipment info into carrier’s system, and retrieve tracking info and costs when available. www.pace2020.com | See the possibilities…

  8. Supply Chain Integration Implementation Study www.pace2020.com | See the possibilities…

  9. Definition A supply chain is a network of facilities that performs the functions of procurement of materials, transformation of these materials into intermediate and finished products, and the distribution of these finished products to customers. www.pace2020.com | See the possibilities…

  10. The Efficient Supply ChainExchange Information • Product descriptions, specifications, and prices • Purchase order information, such as quantities, required shipment dates, and addresses • Planned and actual production, shipment, and delivery dates/times • Data on products, components, and equipment • Accounting information, such as prices, discounts, allowances, and account numbers www.pace2020.com | See the possibilities…

  11. Inefficient And Incomplete Data • Manual data entry is widespread; critical information is often manually reentered at many points in the chain. • The manual intervention of Purchasing Clerks and Order Processors are critical links in supply-chain information flows. • A lack of system integrity creates a continuing need for verbal or written authorizations to protect against costly errors or even catastrophic failures. • Firms operate without needed data. Planning Report 04-2 Economic Impact of Inadequate Infrastructure for Supply Chain Integration RTI International for National Institute of Standards & Technology www.pace2020.com | See the possibilities…

  12. ePace Customization How Rex integrated into their customer’s supply chain. www.pace2020.com | See the possibilities…

  13. System RequirementsAutomate the following processes: • Receive PO • Confirm PO • Send Advanced Shipment Notifier • Send Invoice www.pace2020.com | See the possibilities…

  14. Receive Purchase Order • Create finished goods job and job parts. • Add job materials, verifying price and availability of each inventory item. • ePace business rules deduct from available inventory. • Auto-create pre-invoice for billing department. www.pace2020.com | See the possibilities…

  15. Confirm PO • If everything conforms, PO confirmation is sent back to client. • Any problems are trapped and treated as exceptions. www.pace2020.com | See the possibilities…

  16. Advanced Shipment Notifier • When client system allows, ASN is sent. • Shipment weights are calculated. • Delivery date is confirmed. • Planned shipment is created. www.pace2020.com | See the possibilities…

  17. Invoice • Invoice is sent to client electronically. • Invoice is accepted directly into client’s accounts payable system. • Humans post invoice on Rex side, closing job and placing job into accounts receivable. www.pace2020.com | See the possibilities…

  18. Project Stats • 100% on-time delivery and order accuracy. • Hands-off entry of more than 700 jobs with an average of 4 items per job. • 250 orders per month with an average of 3 items per order without increase of customer service staff. www.pace2020.com | See the possibilities…

  19. Four Things that a Service Business Must Do Right • The Offering • Service excellence • Enhance the customer experience • The Funding Mechanism • Charge in a palatable way • Enhance customer experience while spending less • Have the customer do the work • The Employee Management System • Are they motivated to do the job? • What causes them to produce excellence? • Customer Management System • Does the customer have the skills to do the job? • How will you manage performance gaps? • Which customer will you incorporate? From Harvard Business Review; Francis Frei; April 2008 www.pace2020.com | See the possibilities…

  20. Daniel Nall Executing system requirements using the ePace customization framework. www.pace2020.com | See the possibilities…

  21. Questions and Answers www.pace2020.com | See the possibilities…

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