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USDA Wrap-Up/Closing Session John McCain, Program Manager Charge Card Service Center (CCSC)

USDA Wrap-Up/Closing Session John McCain, Program Manager Charge Card Service Center (CCSC). 2009 GSA SmartPay ® Conference Thursday July 30, 2009 2:00-3:10 pm Room North 231 A-C, Phoenix Convention Center. Agenda. CCSC Guides & Reference Materials CCSC Website Hierarchies

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USDA Wrap-Up/Closing Session John McCain, Program Manager Charge Card Service Center (CCSC)

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  1. USDA Wrap-Up/Closing SessionJohn McCain, Program ManagerCharge Card Service Center (CCSC) 2009 GSA SmartPay® Conference Thursday July 30, 2009 2:00-3:10 pm Room North 231 A-C, Phoenix Convention Center

  2. Agenda • CCSC Guides & Reference Materials • CCSC Website • Hierarchies • When to Call US Bank • System Defects vs. System Enhancements • US Bank Development Resources • Timing with Program Updates & Rollouts • Closing Remarks

  3. CCSC Guides & Reference Materials The Guides Are Your Friends: These reference materials were developed to help you, your team and your cardholders. • All CCSC Guides for Purchase, Travel and Fleet are emailed to Coordinators and then posted on the CCSC Website for further access and reference.

  4. CCSC Guides & Reference Materials • The Completed Guides/Reference Materials • Coordinator’s Purchase Program Guide • Cardholder’s Purchase Program Guide • AOs Purchase Program Guide • AO Guidelines for Final Approving in AXOL • Cardholder Guidelines for Approving & Reallocating in AXOL • Purchase Card Locked Transaction Scenarios & GL Extract • USDA Purchase Program User Profile Step-by-Step • Quick Guides • Cardholder • Coordinator • Manager • Proper Use

  5. CCSC Website The CCSC Website is a valuable resource and tool for Coordinators, AOs, cardholders and all Charge Card Program participants: http://www.da.usda.gov/procurement/ccsc/ The CCSC team worked to enhance and redesign the site to make it more user-friendly, improve site navigation and content and to provide accessibility to important program information, guidance and resources.

  6. Hierarchies The hierarchies are aligned with the various roles and responsibilities in the USDA Charge Card Program.

  7. When to Call US Bank System Defects vs. System Enhancements • Call US Bank • If you are experiencing a defect in operation of the AXOL system • Contact the CCSC • For system enhancement issues, questions, or suggestions CCSC

  8. US Bank Development Resources US Bank Development Resources are working on several USDA Charge Card Program rollouts, updates and enhancements. .

  9. Timing on Program Updates & Rollouts The CCSC and US Bank are working diligently on program updates and additional program rollouts. We appreciate your support and patience with the time needed to create/update and implement policies, procedures and additional system enhancements/ features.

  10. Closing Remarks The CCSC thanks you for all of your help, support, and team spirit in the significant successes of the USDA Charge Card Program. CCSC

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