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Successful Information Management

Discover the transformative power of Knowledgebase Manager Pro, a web-based knowledge base software designed to enhance customer care and employee efficiency. Key benefits include faster access to information, decreased support costs, and reduced training time. Enjoy robust system features like version recovery, user permissions, and built-in backups. Whether you choose the on-premise or SaaS version, our software integrates seamlessly into your existing architecture. Experience exceptional support and easy implementation, ensuring your team can focus on what matters most – driving business success.

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Successful Information Management

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Presentation Transcript

  1. Successful Information Management Is Reality With Knowledgebase Manager Pro

  2. Key Benefits of Using Web-based Knowledge Base Software • Customer care improvement • Staff is able to find necessary information faster • Retention of intellectual property • Customer support costs decreasing • Employee training time reduced • Knowledge accumulation and usage is a key to business success

  3. What are key components of success?

  4. Robust System • Stable and solid • Recovery of accidentally deleted articles • Roll-back articles to previous versions • Flexible and effective user permissions • Built-in backup and restore routine

  5. Easy to Learn and Use • Intuitive user interface • Context help and hints • Extensive documentation • Completely web-based • Support for all popular web browsers

  6. Exceptional Product Support • Friendly, expert technical support by real people • Available by live chat, email, tickets, Skype, and phone • Dedication and commitment to problem resolution • Fair software maintenance subscription model

  7. Convenient Capture of Data • Easy to add new data • Collect and re-use feedback • Data importing support • Fast switch between edit and view modes

  8. Complete Integration • Customizable layout and design • Integrates with your website • API (XML-RPC) • Single Sign-On • LDAP (including Active Directory)

  9. Fast to Implement • Easy to install • Supports data import • Migration service is provided • Deep customization feasible • Flexible user access settings • Two product versions: owned (on-premise) and hosted (SaaS).

  10. Owned (On-premise) Advantages • MySQL and MS SQL supported for database storage • Works on any server: Linux and Windows; Apache, IIS, Lighttpd and Nginx.

  11. Hosted (SaaS) Advantages • Quick start • We take care about • Installation • Software Updates • Daily backups • Security • and everything, to help you staying focused on your business. • 99.9% uptime

  12. Trust the World Leaders Our happy customers:

  13. Contact Information • For more information contact us: • Phone: 1-877-744-1221 (Toll Free for US & Canada)Phone: 1-213-270-1944 (US & Worldwide) • Email: sales@web-site-scripts.com • Web: http://www.web-site-scripts.com/knowledge-management/

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