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Urban Transport System in İstanbul Regional Meeting on Sustainable Transport Policies in Southern Europe, 21-22 June 2007, Budapest, Hungary Kaan Yıldızgöz Quality & Corporate Development Manager İstanbul Ulaşım A.Ş. İstanbul Ulaşım. Urban r ail operator Founded in 1988 6 urban r ai l lines
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Urban Transport System in İstanbulRegional Meeting on Sustainable Transport Policies in Southern Europe, 21-22 June 2007, Budapest, Hungary Kaan YıldızgözQuality & Corporate Development Managerİstanbul Ulaşım A.Ş.
İstanbul Ulaşım • Urban rail operator • Founded in 1988 • 6 urbanrail lines • 53km length • 860 employees • 720.000 passengers/day
İstanbul Ulaşım • Signed UITP Sustainable Development Charter in 2005 • % 76 Customer Satisfaction Level • % 80 Mystery Travellers • % 135 Cost Coverage Ratio • % 12 Concession Fee • % 18 VAT Rate
Fares • Token (corporate ticket) €0,70 • Akbil (touch into memory card) • Standard €0,67 • Discounted €0,43 • Daily, Weekly, Monthly types • Flat Fare • Fare level is defined by authority • Free transfer in 90 minutes
Transport Modes in Istanbul LAND BASED 89% RAIL BASED %7 PRIVATE CARS ISTANBUL ULASIM I.E.T.T. T.C.D.D. (STATE RAILWAYS) PRIVATE OWNED BUSES MINIBUS DOLMUS TAXI WATERBORNE %4 COMPANY SERVICE BUSES I.D.O. PRIVATE MOTORBOATS
Istanbul • ~ 12 milllion population • ~ 1.5million private cars (%27 of Turkey) • ~ 2.3milllion motorised vehicles (%20 of Turkey)
Trends in Istanbul 198020062020(*) Population (million) 4.7 12 15 - 20 Automobile (million) 0.20 1.6 3.8 – 5.1 Motor Vehicles (million) 0.28 2.3 5.4 – 7.2 Source: H.Gerçek Number of motor vehicles has increased by 8.2 times while population has increased 2.5 times. 640 cars are registered in Istanbul daily.
Car Ownership Trend Source: H.Gerçek
Major Problems of Istanbul • Dramatic Growth in Population • Dramatic increase in Car Ownership • Unregulated Urban Growth • Road Based Policies • Environmental Pollution • Lack of coordination between the responsible institutions
Three Pillars Of Solution Source: UITP
See You in Istanbul in 2008 World greatest Light Rail Event! www.uitp.com www.istanbul-ulasim.com.tr
THANK YOU FOR YOUR PATIENCE Kaan Yıldızgöz yildizgoz@istanbul-ulasim.com.tr