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Adaptive Emerges as the Leader in Customer Satisfaction Against Oracle, SAP, IBM, and Host

In an impressive showing, Adaptive has been recognized as the top solution by BPM Partners, leading in overall customer satisfaction and topping 10 out of 12 critical criteria against major competitors including Oracle, SAP, IBM, and Host. Key areas of strength include price/value, ease of use, functionality, and quality training. Customers praised Adaptive's sales process, documentation, and consulting services, resulting in a well-rounded and highly favored product in the market. This ranking reflects Adaptive's commitment to excellence and an exceptional customer experience.

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Adaptive Emerges as the Leader in Customer Satisfaction Against Oracle, SAP, IBM, and Host

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  1. Adaptive #1 vs. Oracle, SAP, IBM and HostBeat Them in 10 out of 12 Criteria #1 Overall Satisfaction #1 #1 Price/Value Ease of Use #1 #1 Functionality Ease of Impl. #1 #1 Quality Training #1 #1 Documentation Consulting #1 #1 Sales Process Customer Comms Vendor Profile and Customer Satisfaction ResultsOctober 2013

  2. Adaptive Ranked #1 By BPM PartnersBeats in Overall Sat. and 10 of 12 Criteria #1 #1 #1 #1 #1 #1 #1 #1 #1 #1 #1 Sales Process Price/Value Customer Communication Consulting Functionality Documentation Quality Ease of Use Ease of Implementation Training Overall Satisfaction Vendor Profile and Customer Satisfaction ResultsOctober 2013

  3. Adaptive Ranked #1 By BPM PartnersBeats in Overall Sat. and 11 of 12 Criteria #1 #1 #1 #1 #1 #1 #1 #1 #1 #1 #1 #1 Support Training Price/Value Functionality Ease of Use Documentation Quality Consulting Customer Communication Sales Process Ease of Implementation Overall Satisfaction Vendor Profile and Customer Satisfaction ResultsOctober 2013

  4. Adaptive Ranked #1 By BPM PartnersBeats Host in Overall Sat. and 10 of 12 Criteria #1 #1 #1 #1 #1 #1 #1 #1 #1 #1 #1 Sales Process Price/Value Customer Communication Consulting Functionality Documentation Quality Ease of Use Ease of Implementation Training Overall Satisfaction Vendor Profile and Customer Satisfaction ResultsOctober 2013

  5. Adaptive Ranked #1 By BPM PartnersBeats Prophix in Overall Sat. and All Criteria #1 #1 #1 #1 #1 #1 #1 #1 #1 #1 #1 #1 #1 Performance Ease of Implementation Documentation Ease of Use Training Consulting Sales Process Customer Communication Price/Value Support Quality Functionality Overall Satisfaction Vendor Profile and Customer Satisfaction ResultsOctober 2013

  6. Vendors by Overall By Rank

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