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COACHING SKILLS for CAREER COUNSELORS Moving From Counseling to Coaching

Learn how to make the switch from counseling to coaching as a career counselor. This guide explores the similarities and differences between coaching and counseling, as well as the various roles and skills needed in coaching. Discover how coaching can provide structure, accountability, and support during career transitions.

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COACHING SKILLS for CAREER COUNSELORS Moving From Counseling to Coaching

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  1. COACHING SKILLS for CAREER COUNSELORSMoving From Counseling to Coaching Richard L. Knowdell MS, NCC, NCCC, CDFI, CMF, NCDA Fellow Career Development Network P.O. Box 611930, San Jose, CA 95161-1930 USA E-mail: rknowdell@mac.com www.CareerNetwork.Org www.KnowdellCardSorts.Com

  2. HOW I LEARNED ABOUT COACHING • Carl Rogers Counseling Model • Clinical Psychology Training • Working With Failing Veterans • Working With Employees • Training High Tech Managers • Providing Executive Outplacement • Being an Executive Coach • Teaching Coaching to Counselors

  3. HOW COACHING AND COUNSELING ARE SIMILAR • Trusting Relationship • Confidentiality • Code of Ethics • Client’s Values • Clients Have Answers • Duration of Involvement • Use of Assessments • Understand Problems • Use Internet • Use Behavioral Models • Use Coaching Skills • Collaborate With Client • Recognition of Mental Health Problems • Active Listening • Empathy

  4. HOW THEY DIFFER COACH • Work Issues • Problem Solving • Now/Future Focus • Active Partner • Structured Models • Focus on Action • Expert Advisor COUNSELOR • Personal Issues • Problem Identification • Focus on The Past • Objective Observer • Non-Directive • Focus on Feelings • Accepting Listener

  5. OTHER WAYS THEY DIFFER COACH • “Candidate”“Customer” • “Prescribe” and “Tell” • Challenge or Confront • Workplace Setting • Focus on Taking Action COUNSELOR • “Client” • “Ask” and “Listen” • Make Comfortable • Counseling Office • Focus on the Plan

  6. “THE CAREER” BECOMESMANY TRANSITIONS The New Model • Get Life Experience • Get a Gig • Take a Short Course • Get Another Gig • Get Laid Off • Move Internationally • Move Back Home The Old Model • Take an Interest Test • Select a Major • Get a Degree • Get a Job (Career) • Get a Promotion • Get a Bigger Office • Live Happily Ever After

  7. MAJOR DIFFERENCES Transitions often require active coaching Coaching provides structure and accountability Coaching is simple (but not easy)

  8. KNOWDELL CAREER TRANSITION MODEL

  9. KNOWDELL CAREER TRANSITION MODEL

  10. COACHING ROLES • Assessor • Information Provider • Referral Agent • Guide • Tutor

  11. COACH AS ASSESSOR • Observe the client’s behavior • Identify the client’s skills, values, interests and personality • Give the client objective feedback on observed attributes • May administer formal and informal tests and interpret the results

  12. COACH AS INFORMATION PROVIDER • Inform the client about options and barriers • Give the client factual job or career information

  13. COACH AS REFERRAL AGENT • Refer clients to an outside source for assistance • Especially important when the client’s problem is outside the coach’s area of expertise

  14. COACH AS GUIDE • Encourage client to focus on an appropriate and available goal • Give client objective feedback on how realistic the choice is • The client makes the choice

  15. COACH AS TUTOR • Coach the client in outlining a detailed career strategy plan • Coach the client in describing the specific behaviors needed to reach the goal

  16. COACHING QUESTIONS Key Coaching Questions WHAT? WHY? HOW? WHEN? WHO? • The coach does not need to have all the answers because the client has the answers • The coach needs to know what questions to ask

  17. WHAT… • What is your specific goal? • Be very clear • Visualize the goal • Feel the goal • Touch the goal • Smell the goal • Taste the goal

  18. WHY… • Why is this goal the best goal for you to pursue? • Give me compelling evidence that proves that the goal is appropriate and attainable • Prove it

  19. HOW… • How will you reach your goal? • Specify each small step you will take to get to your goal • Be very specific

  20. WHEN… • When will the first step occur? • When will the next step occur? • Write each step in your daily planner • Enter it in your smart phone

  21. WHO… • Who will be affected by the plan? • Who will you need to get help from in order to attain your goal?

  22. ACOUNTABILITY

  23. THE FUTURE OF “CAREER” • Maybe “Careers” will be replaced by “Transitions” • We will each experience a dozen or more Transitions in a lifetime

  24. THE FUTURE MAY ALREADY BE HERE • Jobs are being replaced by tasks • Employees are being replaced by contractors • Positions are being replaced by gigs • Portfolio careers are becoming more popular • Portable benefits are making part-time employment more attractive • Career decisions are needed from age 15 to 85 • Your clients will be in every age bracket • Your manager will be younger than you

  25. CAREER COACH CERTIFICATION • Job & Career Transition Coach 3-day workshop for practitioners who work with job and career changers • Job & Career Development Coach 3-day workshop for counselors who work with employees • Developed by Dick Knowdell, NCCC, CMF Based on 47 years of training counselors and HR staff • Led by Rich Feller, Ph.D, LPC, JCTC, GCDFI Lead JCTC Trainer in North America • Continuing Education Hours Provided by International Coach Federation and Career Development Network • Contact: www.CareerNetwork.Org For more information about career coach training

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