1 / 13

Reframing Organizations , 3 rd ed.

Reframing Organizations , 3 rd ed. Chapter 7. Improving Human Resource Management. Improving Human Resource Management. Build and Implement a Human Resource Philosophy Hire the Right People Keep Employees Invest in Employees Empower Employees Promote Diversity.

barryhoyt
Télécharger la présentation

Reframing Organizations , 3 rd ed.

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Reframing Organizations, 3rd ed.

  2. Chapter 7 Improving Human Resource Management

  3. Improving Human Resource Management • Build and Implement a Human Resource Philosophy • Hire the Right People • Keep Employees • Invest in Employees • Empower Employees • Promote Diversity

  4. Improving Human Resource Management (II) • Putting it all Together: TQM and NUMMI • Getting There: Training and Organization Development • Survey Feedback • Evolution of OD

  5. Build and Implement a Human Resource Philosophy • Develop a public statement of the organization’s human resource philosophy • Build systems and practices to implement philosophy

  6. Hire the Right People • Know what you want and be selective • Hire people who bring the right skills and attitudes • Hire those who fit the mold

  7. Keep Employees • Reward well and protect jobs • Promote from within • Powerful performance incentive • Increases trust and loyalty • Capitalizes on knowledge and skills • Reduces errors • Increases the likelihood to think longer-term • Share the Wealth: give workers a stake in organization’s success

  8. Invest in Employees • Invest in learning • Create opportunities for development

  9. Empower Employees • Provide Information and Support • Make performance data available and teach workers how to use them • Encourage workers to think like owners • Everyone gets a piece of the action • Foster Autonomy and Participation • Redesign Work • Build Self-Managing Teams • Promote Egalitarianism

  10. Promote Diversity • Develop explicit, consistent diversity philosophy, strategy • Hold managers accountable

  11. Putting it all Together: TQM and NUMMI • Total Quality Management • High quality is cheaper than low quality • People want to do good work • Quality problems are cross-functional • Top management is ultimately responsible for quality • New United Motors Manufacturing, Inc.

  12. Getting There: Training and Organization Development • Barriers to better human resource management • Management reluctance • Disrupts established patterns, relationships • Lack of communication and interpersonal skills • Training and OD to build capacity • Group interventions: T-groups, large-group interventions (e.g., “Workout’ at GE) • Survey feedback

  13. Conclusion • High-involvement management strategies • Strengthen employee-organization bond • Pay well, share the benefits • Job security • Promote from within • Training and development • Empower and improve quality-of-work-life • Participation, democracy, egalitarianism • Job enrichment, teaming • Promote diversity

More Related