MDOP 2011 Overview

1. MDOP 2011 Overview Daniel Sierra Account Technology Strategist a-carsie@microsoft.com | a-carsie@education.onmicrosoft.com Microsoft Education México

2. The Windows Optimized Desktop • Enhanced UI and search • Seamless access to data and applications from anywhere • Rich, consistent, andscalable user experience for remote desktops • Data protection – fromdesktop to mobile • Policy compliance tools • More secure web browsing • Better administration and monitoring for data security • More robust enterprise-wide application virtualization • App and desktop virtualization • Improved control and automation • Reduced helpdesk costs • Simplified PC management with cloud services and enhanced management tools • Richer deployment and support of desktop virtualization • Reduce Cost by Streamlining PC Management • Manage Risk Through Enhanced Security & Control • Make People Productive Everywhere

3. Microsoft Desktop Optimization Pack What you need to know about MDOP 2011 Improve Asset Management Microsoft® Asset Inventory Service (AIS) Compatibility & Management Reduce Support Costs MDOP Microsoft Application Virtualization (App-V) Microsoft Enterprise Desktop Virtualization (MED-V) Microsoft System CenterDesktop Error Monitoring (DEM) Microsoft Diagnostics and Recovery Toolset (DaRT) Improve Policy Control Microsoft Advanced Group Policy Management (AGPM)

4. WHAT OUR RESEARCH SAYS Annual IT productivity cost reduction per PC related to MDOP: Source: IDC 2011 69% Downtime 64% Help Desk 29% PC Management 13% PC deployment WHAT THE PRESS HAS SAID “If you plan to upgrade to Windows 7 you may want to download MDOP.” – TechTarget “MDOP is the hidden gem of Microsoft’s Windows Server 2008 R2 and Windows 7.” – Network World “A new version of MDOP is great news for businesses.” – Ars Technica WHAT OUR CUSTOMERS ARE SAYING “Using App-V has profoundly changed our business. We have tremendous flexibility and control…” – SaaSplaza “Even people with absolutely no virtualization experience can sequence applications.” (App-V) – Login Consultants “AIS is a simple yet comprehensive solution for managing software assets.” – Universal Management Solutions “MED-V really solved our application compatibility problems.” – Belfast Health and Social Care Trust “DaRT is a complete set of runtime diagnostic tools that lets you see what’s happening at the operating system level and inside the virtual environment.” – Baptist Health “This toolset (DaRT) enables us to restore clients instantly without rebuilding them – saving up to six hours per instance.” – UMC Health System “With AGPM what previously took a day is now done in five to ten minutes.” – London Borough of Camden, U.K.

5. MDOP: Continuous Enhancement • MDOP 2008 R1 • DART 6.0 • DEM SP1 • MDOP 2008 R2 • AGPM 3.0 • App-V 4.5 • Localization • MDOP 2008 • AIS 1.5 • MDOP 2010 • App-V 4.6 (Client) • MDOP 2010 Refresh • App-V 4.5 SP2 (Server) • MED-V 1.0 SP1 2007 2011 2009 • MDOP 2007 R1 • SoftGrid 4.1 • MDOP 2007 R2 • DART 5.0 • AGPM 2.5 • DEM 3.0 • SoftGrid 4.2 • MDOP 2007 • AIS 1.0 2008 • MDOP 2009 R1 • MED-V 1.0 • App V 4.5 CU1 • MDOP 2009 R2 • AGPM 4.0 • DEM 3.5 • DART 6.5 • App-V 4.5 SP1 2010 • MDOP 2011 • App-V 4.6 SP1 • MED-V 2.0 On average, two releases a year since launch in 2007.

6. Microsoft Application VirtualizationDynamically streaming software as a centrally managed service • What it Does • Streams applications to users • Centralizes permissions • Eliminates application installation • Isolates applications • Provides real-time metering “By using App-V, we’’ll be able to shrink the entire application deployment timeframe – from request through delivery – by more than 80 percent, from 30 days to just five days.” • Benefits • Readily accessible applications • Accelerate Windows deployment • Reduced application conflict • Minimize regression testing • Leverage existing Management systems Stephen Dula IT Staff Engineer Minessota University

7. Introducing App-V 4.6 SP1 • A streamlined and simplified packaging experience helps new users get started quickly, providing step-by-step guidance for common App-V tasks. Save passwords for easy sign on. Legacy applications have transparent access to Windows 7 Documents and Desktop Folders, network printers and USB devices • Built-in best practices and flexible automation support make App-V packaging a consistent, reproducible process. • Application virtualization made easy • Predictable results • Fast conversion from traditional to virtual

8. Microsoft Enterprise Desktop VirtualizationSolves the last mile of application compatibility • What it Does • Run legacy applications on Windows 7 • Shares host USB, network printers and documents • Redirect legacy web applications to Internet Explorer 6/7 • Automates first-time virtual workspace setup “MED-V helps ensure that we can move forward with an enterprisewide rollout of Windows 7 without getting sidetracked by application compatibility issues.” • Benefits • Unblocks Windows 7 migration projects • Provides a seamless end-user experience • Allows multiple versions of Internet Explorer to coexist during migration • Enables deployment and management with existing systems such as System Center Configuration Manager Alex Ramos Senior Manager, IT Operations Royal Caribbean Cruises Ltd.

9. Introducing MED-V v2.0 Incompatible applications don’t have to slow you down. Enjoy the benefits of Windows 7 today – handle application compatibility on your own schedule Save passwords for easy sign on. Legacy applications have transparent access to Windows 7 My Documents and Desktop Folders, network printers and USB devices No dedicated infrastructure required. MED-V integrates with SCCM or existing management systems for deployment, patching and application delivery. Application continuity for Windows migrations Simple IT management Seamless integration with Windows 7

10. Microsoft Asset Inventory Service Translate software inventory into business intelligence • What it Does • Full software asset inventory scanning • Centrally hosted database of software titles • Assigns intelligent naming and categorization to software • Robust reporting with export to Excel, XML, PDF “Microsoft Asset Inventory Service is a simple yet comprehensive solution for managing software assets from all publishers.  And with the licensing component for Microsoft products, it provides an easy, quick way to assess compliance with Microsoft programs. ” • Benefits • Ability to manage enterprise assets • Simplification of compliance and disaster recovery • Easily administered online service • Ease of deployment – hosted service, no server infrastructure required Jason McGhee Regional Manager Universal Management Solutions

11. Microsoft Diagnostics & Recovery Toolset Powerful tools to accelerate desktop repair on site and remotely • What it Does • Recover unbootable PCs • Access deleted files, manipulate services, reset passwords, and more • Detect and remove malware while the PC is offline “This toolset enables us to restore clients instantly without rebuilding them - saving up to six hours per instance.” • Benefits • Accelerate TCO savings by minimizing recovery time • Recover instead of reloading Windows® • Make PCs safer to use David Smith Technical Support Center, UMC Health System

12. Advanced Group Policy Management Enhancing group policy through change management • What it Does • Versioning, history, and rollback of Group Policy changes • Role-based administration and templates • Flexible delegation model “Advanced Group Policy Management has been like a magic bullet for us. Its automated change management and workflow-enabled delegation capabilities are impressive. I wouldn't be able to manage GPOs without it.” • Benefits • Enables Group Policy change management • Provides granular administrative control • Reduces risk of widespread failure Michael Wilcox MIS Client Services Supervisor Forsyth County

13. Desktop Error Monitoring Proactively manage application and operating system failures • What it Does sample report • Agentless crash monitoring • Crash/hang data captured and stored in central server • Direct access to troubleshooting and resolution knowledgebase • Benefits • Accelerate IT responsiveness • Reduce Windows desktop TCO • Improve desktop stability & end-user productivity

14. Microsoft BitLocker Administration and Monitoring Streamlines management and extends BitLocker value • What it Does • Out of box reports for reporting on BitLocker status • Stores recovery keys in encrypted database • Provides helpdesk with a webpage to easily retrieve recovery keys • Provision BitLocker as part or after your Windows 7 deployment Beta available in March 2011 Available in a future version of MDOP • Benefits • Improve organizational compliance • Know if a lost/stole machine was encrypted • Improves key recovery process • Simplify BitLocker provisioning and deployment • Standard users can perform basic tasks