Interaction during this training session.

2. Interaction during this training session. • This is a session for all of us not a presentation Your input is valued. We can all learn from others experiences. Do not hesitate to ask questions. • Please make comments on this session format direct to the AREC Training Officer.

3. CD Communicationsand theAREC Radio Operator This is another AREC training tool CD Module 4 10.2003

4. Why CD needs AREC Well, does it ? DESTROYED INFRASTRUCTURE VOLCANIC LAVA FLOW AREC MISSION STATEMENT To be the preferred provider of Emergency Communications to New Zealand Emergency services. TSUNAMI It’s our task to be prepared and excel in what we do best. Radio Communications

5. Earthquakes in NZ Earthquakes in NZ over the past 10 years less than 40km deep.

6. Tsunami in NZ

7. Volcanos in NZ Volcanic eruption is a very real hazard for the Auckland region - in the next fifty years there is a 5% chance of an event within an area termed the Auckland Volcanic Field (AVF). White Island is at alert level 1.Signs of volcano unrest. Mt Ruapehu is at alert level 1: Signs of volcano unrest.

8. Call out procedure Most Civil Defence Organisation Call Out Procedure In the event of an emergency, the following 'call out' procedures will apply. ALERT STATUS and ACTION STANDBY (First warning of a potential situation occurring) Civil Defence Officer, Controller and Police will confer to discuss the situation. FULL ACTIVATION HQ to be set up and staffed by CDO, CEO, Customer Service Team Leader and the Communications Officer. Other staff to be called if and when required… incl. AREC if required.

9. Different ways to communicate. Radio is just one of the communication modes available to your Civil Defence Communications Officer. Telephone Internet Facsimile Cellphone Messenger

10. Different locations to operate from • HQ • Outpost • Mobile

11. Head Quarters (Possible setup)

12. Outpost

13. Mobile

14. Safety is essential #1 Priority is your personal safety. #2 Priority is to ensure the safety of other with you. Only now can you provide the service you came to do.

15. We will now look at how our AREC communications expertise fits into the Civil Defence communications plan. We will also look at the CD1 message form in detail.

16. What does AREC offer CD • We provide experienced communicators and specialised equipment. We provide experienced communicators and specialised equipment. We have detailed knowledge of radio communications and we can provide experience and expertise in the radio communications field.

17. What does AREC offer CD • We have a documented communications network plan, and personnel with portable equipment to support this plan Our network plan can be established during local or national emergencies Our communications plan includes control stations and relay stations

18. What does AREC offer CD • We provide our own training. All training is planned We have a National Training Officer within our AREC orginisation.

19. What does AREC offer CD • Our training sessions follow a structured format Records of training progress kept for all our personnel These records are held by Section Leaders, the Area Manager and also the National Training Officer.

20. What does AREC offer CD • Documented AREC training material Training data presentations and material are provided in CD format The CD content is dated, has an expiry date and planned reviews are scheduled.

21. Session content • We will cover radio procedure and the CD1 message form. At this sessions conclusion we will be able to demonstrate …... • Competence in comms procedure and the use of pro-words. Send messages using CD operating procedures. Receive CD messages at dictation speed. Understand the reason for log keeping. Demonstrate a tactful manner on air. Set up & operate comms equipment used in an emergency. Be able to do basic maintenance on aerials & equipment. Understand the CD1 Message form and its intent.

22. Competence in comms procedure and the use of pro-words. 1 • Standard procedures ensures understanding by all parties. Uniformity in radio procedures Callsigns are used at all times Establishing a radio net Disregard this transmission Pro-words I say again Roger From All before / after Acknowledge Roger so far Correction Say again Relay to Figures Wrong Wilco This is I spell Over Wait Out Phrases

23. Send messages using CD operating procedures 2 • Standard format assists in sending messages Listen before transmitting Be brief and to the point Pause for confirmation during long messages Spell unfamiliar words, towns and names Speak clearly using your natural voice

24. Receive messages. 3 • Practice writing at dictation speed Receiving messages comes with practice Control the speed Better slow and correct

25. Understand the reason for log keeping. 4 • The log is a record of all relevant events Record of radio net Keep accurate record of transmissions Record all events that affect the radio net

26. Demonstrate a tactful manner on air. 5 • Difficulties in the field and welfare checks Station conditions can differ Possible stress or drama Base can ease field station stress • Base calls field stations for messages and welfare check Base to question field stations if problems

27. Set up & operate communicationsequipment used in an emergency. 6 • Become familiar with the various pieces of equipment in use. Be familiar with radios and aerials in use Ask about operating new / strange equipment Be aware of changes in operating conditions Lock radios on frequency

28. Be able to do basic maintenance on aerials & equipment. 7 • We should all develop maintenance skills Be able to replace different coax connectors Check and replace mic plugs

29. The CD1 message form

30. Understanding the CDEM 01 form • Standard CD1 form ensures understanding by all parties. Complete the CD1 form at time of receipt • Message content not to be added to or altered by communicator Press hard using a ball point pen

31. Understanding the CD1 form Tprt 27 Date time group 3 1 0 9 4 8 M A R Date Hunua A Time Transport Month Re HUNUA A 15 2 pumps available ETA 2 hours Advise delivery instructions Date time group completed by originator Reference number To, Copy & From Message text

32. Understanding the CD1 form Understanding the CD1 form Inward message control Cross out ‘Sent’ Date and Time when message received System is ‘R’ for radio Operator to initial message form

33. Understanding the CD1 form Understanding the CD1 form Outward message control Cross out ‘Received’ Date and Time when message transmitted System is ‘R’ for radio Operator to initial message form

34. Understanding the CD1 form • Log message onto the Radio log sheets Enter brief details to identify the message Enter other remarks if required Pass message on Pass completed messages on quickly

36. Other AREC training tools. • SAR Communications and the AREC Radio Operator SAR Module 1 03.2002 SAR Town Base Comms • SAR Communications and the AREC Radio Operator SAR Module 2 03.2002 SAR Field HQ Comms • SAR Communications and the AREC Radio Operator SAR Module 3 Soon SAR Field HQ Comms Leader • CD Communications and the AREC Radio Operator CD Module 4 10.2003 HQ Operator / Assistant • CD Communications and the AREC Radio Operator CD Module 5 Soon HQ Team Leader