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Adopting New Skills To Meet Community Needs

This article explores the importance of adopting new skills to meet the diverse needs of the community. It discusses the different approaches to library services and engagement, such as traditional library, community-led library, and needs-based library. The article also examines workforce diversity, organizational culture, and staffing structures for creating an inclusive library environment. Additionally, it addresses communication skills, reflective practice, and dealing with conflict, as essential skills for library professionals. The article concludes by referencing relevant literature on public libraries' role in social justice and community empowerment.

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Adopting New Skills To Meet Community Needs

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  1. Adopting New Skills To Meet Community Needs Getting the right ‘man’ for the job to be open to all

  2. Traditional Library • 80% library skills • 20% community development skills • Buildings • Staff led - planned, designed, delivered and evaluated by staff • Engagement - Passive, reactive • Staff are the experts, needs are assumed

  3. Community Led Library • 50% library skills • 50% community development skills • Buildings and outreach • Partnership led - planned, designed, delivered and evaluated by staff and community • Engagement - Participative, empowerment • Staff are enablers, needs are assessed

  4. Needs-Based Library • 20% library skills • 80% community development skills • Community development • Co-production - planned, designed, delivered and evaluated by community and staff • Engagement - Leadership • Community is the expert of their own needs

  5. Open to All? • Workforce diversity • Racism, sexism, classism • Positive action • Organisational culture • Staffing structures • Library Schools • Social exclusion, poverty, inequality

  6. The right ‘man’ for the job • Communication skills • Listening skills • Influencing relationships • Reflective practice • Improved confidence and assertiveness • Negotiation skills • Dealing with conflict

  7. Dalhousie • ethical, professional, and pragmatic issues related to serving community groups • role of the library in furthering societal goals and empowering individuals and groups within the community • identify and assess the diverse needs of identifiable community groups in order to determine appropriate library service

  8. UBC • intellectual and practical understanding of Community-Led principles and approaches • how Community-Led principles and approaches are infused through new and developing library thinking and practice • the value of Community-Led principles and approaches for building inclusiveness, citizenship and democracy

  9. Questions? • John Pateman et al (2000) Open to All? The Public Library and Social Exclusion • John Pateman (2003) Developing a Needs-Based Library Service • John Pateman & John Vincent (2010) Public Libraries and Social Justice • John Pateman & Ken Williment (2013) Developing Community-Led Public Libraries

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