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An Overview of D11’s SharePoint Implementation for Tech Support Staff

This overview provides information about D11's SharePoint implementation for tech support staff, including completed implementation of internet and intranet pages/templates, migration of content, upcoming projects, and support procedures.

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An Overview of D11’s SharePoint Implementation for Tech Support Staff

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  1. An Overview of D11’s SharePoint Implementation for Tech Support Staff

  2. Implementation Internet Master pages/templates have been completed All content has been migrated except for some special areas (e.g., Production Printing, FM scheduler, Staff directory, …) Ultimately, remove the need to log in except for web authors Teacher Sites Completed initial and revised versions along with testing Approximately 150 teacher sites currently at 8 sites Teacher sites v3 slated for fall release – teacher sites with training will be made available to all in Aug 2012 (site-based decision to use or not) Intranet Recently deployed Content is currently being migrated by Pat Departments up next to migrate their content Additions/Opportunities: team collaboration sites for individual divisions, departments, etc. Go live date: 1 Aug 2012 School Sites Recently deployed All school webmasters will have completed initial training by May 11 Consultant is available to assist Go live date: 1 Aug 2012

  3. Multiple Servers in Prod, Test, and Dev Environments, IIS, … SharePoint Information Architecture Internet Intranet Web App Level Teachers Schools Internet Audubon Holmes Coronado    Sean Wybrant Jen Ury Sharon Milito    Current Intranet Team collaboration site collections by Division: – Superintendent – Instruction –Technology – etc. Site Collection Level Classes Calendar Drop box Discussions    IT – ADS – TS – etc. Instruction – Science – Math – etc. BOE Instruction IT – NS –NS    Team collaboration sites by Dept: – LRS – Coronado HS – Social Studies -- Elementary Social Studies – etc. Principal Contacts Staff    Sites, Sub-sites, and Pages Green shading indicates anonymous access

  4. SharePoint Database: It’s there, but it’s not obvious to end users! Content Organization Lists – Announcements – Calendars – Discussions    – Libraries Recycle Bin Web Parts Libraries – Documents – Pictures – Wikis   

  5. Navigation D11 Custom Navigation D11 logo School logo Global (top) navigation Quick Launch (left) navigation Breadcrumbs Site Actions  View All Site Content Customizing navigation: Site Actions  Site Settings  Navigation

  6. Permissions WARNING! WARNING! WARNING! Three primary levels (in addition to anonymous access): Owners – full control Members (Students) – contribute permissions Visitors – read only permissions Others: Service Accounts – users and support staff should NEVER delete!! Others: Style resource readers, designers, … D11 Custom levels – Example: web admin Inheritance and customizing permissions Caution: Permissions on this SharePoint site seem simpler than they really are!!

  7. Teacher Site Design/Functionality Teacher Homepage – anonymous access Class Sites – accessible only by teacher and students Calendar Announcements Shared libraries Discussions Assignments Drop box Alerts Multimedia Other OOTB functionality: Blogs, Wikis, Surveys Quotas

  8. Webpage Creation/Design in SP 2010 SharePoint Ribbon Publishing vs. Non-publishing sites Check-in/Check-out Web parts D11 Style Guide

  9. Information/Document Management Adding, deleting, recovering files from recycle bin Multiple file upload Opening SP libraries in Windows Explorer Connect to Office Connect to Outlook Manage Content and Structure (via Site Actions) MS Office Web Apps Versioning File and upload size considerations Using SharePoint to replace network drives (e.g., u:, r:, s:)

  10. Browsers Use IE whenever possible Firefox, Chrome, Safari are typically OK for viewing, but not so good for SP web design, document management, etc. Necessary add-on: Silverlight User may be prompted to enable Active X 64-bit browser limitations – avoid them!

  11. Known Issues/Bugs Bug: Cannot open libraries in Windows Explorer in Windows 7 (Internet and Teacher web apps only) Bug: Cannot connect libraries to Office in Windows 7 (Internet and Teacher web apps only) Issue: Multiple authentication screens Fix: Add *.d11.org to Local intranet (IE security) Issue: Some formatting tools in ribbon are unavailable Fix: Enable Active X across domains (IE custom security level) Issue: Cannot easily embed some video formats Fix: None, but consultant is working on it Issue: SharePoint modifies HTML code added by user Fix: None.

  12. Support Procedures Tier 1 Currently: Pat, Dan, Brian, and Tom Future Plans? Tier 2 Currently: Pat, Dan, Brian, and Tom Future Plans? Tier 3 Brian, Dan, Pat SharePoint Intranet Site will house FAQs, additional support information, video tutorials, walk-through documents, etc.

  13. Questions?

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