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EBSCO Information Services

EBSCO Information Services. Library Consortia Strategies Mark Williams , Vice President, General Manager, EBSCO Industries, Inc. Emerging Synergies for Information Purchasers, Agents, and Publishers.

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EBSCO Information Services

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  1. EBSCO Information Services Library Consortia Strategies Mark Williams, Vice President, General Manager, EBSCO Industries, Inc.

  2. Emerging Synergies for Information Purchasers, Agents, and Publishers Perspective on the future role of EBSCO as the market for serial information embraces new strategies

  3. Shift from traditional print to electronic journals: Where we have come from... Benefits from the new environment... Learning and developing the new environment...

  4. Where we have come from... Triangle of Service Agent Library Publisher

  5. Learning and developing the new environment... What Has changed ? Agent Consortia Publisher

  6. EBSCO Perspectives on E-Journals and Consortia Purchasing • Electronic delivery expands business models • Benefits of Collective Purchasing become reality • Fundamental need of procurement service remains • Process change required

  7. EBSCO Management Philosophy : Have a Plan • Know the business opportunity • Understand the value proposition for all parties • Develop a process • Execute according to plan and process • Measure, Manage, Evaluate • Report

  8. Consortia Strategy Review • Why consortia matter • two pronged strategy • Online Relations team • Region consortia specialists

  9. To assist with: Information Acquisition Access Management Measurement Learning and developing the new environment... The EBSCO Role Sound familiar? Sound familiar?

  10. Learning and developing the new environment... Engineer New Services for a New Information Age • Value to the collective purchasing market > Field Consortia Specialists • Value to the Publishers that offer consortia licenses >Online Relations Department Must Bring:

  11. Learning and developing the new environment... Business Model Changes • Print/Online Combinations • At a price greater than print • Free with print • Deep Discounts/ a ‘la carte offerings • Online Only • Same price as print • At a discount

  12. Learning and developing the new environment... Business Model Changes…continued • Online Journal Packages • Entire collection • Pre-defined (such as by subject) • Customized choice

  13. What does Online Relations Do? • consolidate, streamline and expedite publisher communications • coordinate collection of required information (consortia RFQ) • communicate publisher consortia policies and visa-versa • team with EBSCO publisher services to expedite ordering, registration, access

  14. Benefits of a new environment... Information Gathering Goals of the Consortium: • Electronic Access Only or Combination of Print + Online • Total Package Access • Cross Access • “a ’la carte” Selection Of Electronic Journals Print Purchase options

  15. Benefits of a new environment... Subscription Inventory Report of each site inventory • Sort by: Account/Publisher/Title • Provided to publisher and each customer

  16. Benefits of a new environment... Demographics Of Consortium • Names and addresses of Institutions in the Consortium • Number of sites and users at each site • Number of researchers and faculty members, and/or general FTE (Full Time Equivalent)

  17. What Consortia Field Reps Do • present EBSCO services to key consortia • explore unmet needs, issues with existing consortia deals • coordinate collections or publisher/title wish lists • Compile subscription inventories • communicate publisher consortia policies and offers

  18. Consortia Policy Profile Tools... an FAQ for publisher consortia policies • content overview • factors that go into pricing • policies on • print retention • backfile • perpetual access • usage statistics • whose license is acceptable & more

  19. Benefits of a new environment... Licensing Assistance Options • Directory • Partial Outsource • Total Outsource

  20. Benefits of a new environment... Licensing Administration Other Tools... • Policy • Customer Service Options • Links To Licenses http://www-us.ebsco.com/ess/services/license.stm http://www.licensingmodels.com

  21. Benefits of a new environment... EBSCO Consortia Help Central H.Q. Systematic Process... Consortia Help Section Guidelines • Information Gathering • Processing The Order &Paying The Publisher • License Negotiations & Facilitating Access • Special Request Reports

  22. Benefits of a new environment... Needs After the Purchase • Access Assistance • At publisher site • At agent site • From library OPAC • From linked resources

  23. Summary of Suggestions Define Goals for Licensing and Delivery Discover Service Partners with Services Matching your Goals Think Long Term: Licensing, Accessand Linking Management

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