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Mobile office offering

Mobile office offering. Now that employees are equipped with new smart phones and mobile data access, how do we help them to be more productive?. Business Customer’s Requirements(*): Re-use existing IT infrastructure: e-mail, agenda, ... vertical applications, ... Security Ease of Use:

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Mobile office offering

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  1. Mobile office offering

  2. Now that employees are equipped with new smart phones andmobile data access, how do we help them to be more productive? • Business Customer’s Requirements(*): • Re-use existing IT infrastructure: • e-mail, agenda, ... • vertical applications, ... • Security • Ease of Use: • Handset fleet management • Handsets/connections set up • Learning curve • End user support • Pricing schemes/cost management: • Communication Cost control • Company/private usage (*) Source: Northstream AB, February 2003

  3. PLMN Corporate Mobility (CM) ProxyVAS for Smart Phones and Mobile Applications • +++ Value Added Services: • Corporate WAP Gateway • Push Proxy • Access Control Proxy • Personalised Home Page • Directory Proxy • Mobile Instant Messaging • Multi-media messaging (MMS): • interfaced to corporate e-mail • Universal Messaging Client (UMC): • over WAP and Web • interfaced to corporate e-mail • Location Proxy: • interacting with PLMN Location Server and with Corporate applications (e.g. Fleet Mgt) Sales Force Automation Field Force Automation Fleet Management Corporate IT Corporate Directory E-mail Server Calendar Universal Msging Client Home Page Directory Px C M Proxy IM Proxy Access Ctrl Location Px MMS Proxy WAP Gw Push Proxy CMM for Smart Phones

  4. Alcatel Corporate Mobility Manager (CMM) SuiteFrom Voice/SMS to Data & Video Mobility Company A Company B ASP A flexible architecture to meet a full range of security requirements! ... PABX CM Proxy CM Proxy CM Proxy CMM for Smart Phones Smart Phones VAS over: WAP CSD/GPRS/3G CMM for Notebooks CMM for Voice & SMS Mobile Employees Real-Time Call Control PLMN • Access to Intranet • over: • GPRS • 3G • P-WLAN • xDSL Parlay Gateway O S P Optional Operator Applications and Services Location Servers 3G-PC Video Conferencing

  5. Where is your office today?Alcatel has a complete solution range for all environments! Mobile Network (GPRS/UMTS) At the airport Public WLAN Hotspots On the Move At Home At theOffice Service Continuity ADSL Modem Smart Phones PDA 3G Video Phones Notebooks with GPRS / WLAN / Ethernet

  6. What are your communication needs anywhere you are? Corporate numbering scheme Cost Control/Flexible charging: Business Calls >< Private Calls Corporate Directory Anywhere Talk! Meet Face to face! Voice-Mail Manage your time! Voice-Conferencing Video-Conferencing Check Presence! Instant Messaging! Click to talk! Agenda To Do’s Get/Update Corporate Information Exchange messages! E-mail Get Travelling Services Intranet Access SMS UMS MMS Find the nearest ...

  7. CMM for Voice & SMS(Fix/Mobile VPN) • To Ease Mobility for employees: Enables access from anywhere to the company-wide communication • Flexible numbering plan • Call forwarding, Call filtering • Hunting list • International/national roaming • Remote access (home-working) • To Optimise tariffs & cost control Allows corporate to control expenses in real time • Differentiated pricing policy • Profile management • Personal/corporate accounts • Screening features (Call duration, roaming, ..) Some References:

  8. CMM for Smart Phones • +++ Ease Smart Phone Usage: • Handsets set up (OTA) • Short numbers for Voice, SMS & MMS • Phone number lists (workgroup, …) • Voice VAS self mgt over WAP: • call forwarding, … • Directory search by name, site, …. • phone nr, e-mail address • Click to talk • Business card (Vcard) download & exchange via MMS My Company CM Proxy CMM for Smart Phones VAS over WAP CSD/GPRS/3G • +++ Optimise Cost Management: • Controlled usage and access • Split company/private bill for SMS, MMS, WAP services PLMN

  9. 1. Fixed – Mobile service continuity •  Leverage the success of PC chat & instant messaging • 2. You’re using your favorite mobile handset or PDA •  No constraint on the terminal capabilities, just use a WAP browser • 3. One click to access to your online buddy list • Easier with GPRS - always on – network / Nicer with color screen • 4. You check her/his presence/availability • Interoperability + Advanced application and network presence € • 5. You get his contact details on your buddy list • Integrated with address book & Preferences(e.g. IM/SMS/MMS/Voice…) • ARPU booster • Indirect revenue from Click-2-Call, Click-2-SMS, Click-2-MMS, • Customer loyalty insurance - Less churn • 6. You want to talk to him/her on the phone: • Click-to-Call / Natural Data  Voice Convergence • 7. Line is busy: You leave a Message on his/her voice mail •  Call Completion CM ProxyImprove team communication with Mobile Instant Messaging

  10. MMS Company Card ALCATEL BELL N.V. Francis Wellesplein 1 B-2018 ANTWERP BELGIUM CM ProxyPicture Messaging (MMS) VAS and sample usage • A picture is worth thousands words ... • messages to your colleagues • short text + picture + voice message • Taking advantage of short numbers • ... • Sample MMS usage with vertical applications: • picking instructions to drivers • with address + map • work instructions to field force • with address + to do + map + picture • problem reports to central dispatching • with picture + voice report + reference • ... • Built-in MMS VAS: • PC based MMS Composer • MMS Business Cards exchange: • with people picture • MMS Company Card exchange: • with photo and map

  11. GPRS/ UMTS WLAN GSM/ SMS 16H40 TAXI Download the mail content & context 17H15 AIRPORT- Download the mail attachment 16H30TAXI Boss’ request for final document version by 8.00AM tomorrow 18H30 PLANE Improve the presentation WLAN 21H15 RESTAURANT no stress, no constraints better efficiency 20H45 HOTEL Send the final version of the document CMM for NotebooksSmart access to your corporate Intranet at any place your are!

  12. 3G/UMTS Access Network GPRS Access Network WLAN CMM for Notebooks CAP3 Radius - GGSN CMM CAP3 Radius - GGSN Roaming agreement • Authentication • Virtual SIM • Billing Acces Controller Public WLAN Hotspots

  13. CMM for NotebooksFeatures • Cost control • Control and optimise budget • Detailed bill per division • Dual invoicing company/private • Limits per user or groups in usage • Screening • Allow enterprises toapply a policy • For GPRS intranet/internet, WLAN hotspot access • Policy to groups or individual employee • Based on screening tree

  14. Conclusion: Alcatel is orchestring the complete value chainof mobile office & mobile applications Device Interoperability Network Integration Applications Development Systems Integration Operation & Maintenance complete orchestration WAP Phone, PDA, MDA, PC 2G, 2.5G, edge, 3G WLAN, roaming Predefined apps, Voice & data to enterprise IT, Secuity, billing Hosting, ASP model • Tools for fast and easy service creation • Development of generic applications • Customisation for operators‘s needs • Content • IOT in the 3GRC and R&D labs • Optimisation of user interface • Integration withnetworks • Secure interoperability • Adapt applications tonetwork bandwidth • Integration with customers‘s IT • Integration with corporate customers IT environment • Support for L1, L2, L3 • Hosting services • ASP mode, risk sharing Alcatel‘s value proposition is more than integration: ORCHESTRATION of end-2-end deliverables for Ready to Launch Services

  15. CMM highlights

  16. Alcatel 8640 CMM 4.0main benefits • Converged VPN solution on OSP2.3 supporting network interfaces INAP CS-1 and CAMEL phase2 • Network independent • Transparency VPN access in roaming situation • Advanced charging such as location based, account code and dual invoicing • to help enterprises for accounting and cost control • Enhancement of numbering plans and translation mechanism • Either a structured or a non-structured PNP format • translation to fit the evolution of enterprise implementation

  17. CMM Functionality Main Feature Families (1/2) • Numbering Enterprises define their own private numbering over the operator network without integrating any equipment • Call Establishment Enterprises take advantage of cheaper call rate according to the different types of business calls, qualified by CMM for an advanced billing • Accounting and Cost Control Enterprises make the control of its telecom budget by means of screening and call duration control • Routing Enterprises make effectively calls between employees having up to 4 company lines based on one single private number

  18. CMM Functionality Main Feature Families (2/2) • Call Completion Enterprises improve the reachability of employees • Mobility Enterprises enhance the mobility of employees outside the enterprise in a national and an international contexts • Location Dependent Services Enterprises more improve their telecom budget taking advantage of location dependent services • Inter-working CMM Service provider can co-operate with another VPN service provider to enhance his market • Service Management Enterprises and employees have more interactivity with CMM • API for interactions with Information System The information system of operator can interact easily with CMM by means of standard interfaces

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