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Sodexho

November 2007 Sodexho Summary Philosophy / Core values / Ethical Principles FY 2006 Financial Highlights Outlook Philosophy Who we are Our company is the community of our clients, customers, employees, and shareholders Our purpose is to exceed their expectations

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Sodexho

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  1. November 2007 Sodexho www.sodexho.com

  2. Summary • Philosophy / Core values / Ethical Principles FY 2006 FinancialHighlights Outlook page 2

  3. Philosophy • Who we are • Our company is the community of our clients, customers, employees, and shareholders • Our purpose is to exceed their expectations • Our business strategy: organic growth We continue to focus on achieving organic growth in earnings and revenues, while contributing to the economic development of countries in which we operate page 3

  4. Philosophy • Our mission To Improve the Quality of Daily Life Our Vision To become the premier global outsourcing expert in Quality of Life services page 4

  5. Philosophy • Our core values • Our ethical principles • Service spirit • Team spirit • Spirit of progress • Trust • Respect for people • Transparency • Business integrity page 5

  6. Sustainable Development 1966Pierre Bellon creates Sodexho expressing the intent to contribute to the economic and social development of Sodexho’s host countries and to help its employees in their professional development 1990Sodexho signs the global Sullivan Principles 2003Sodexho signs the United Nations’ Global Compact 2003Commitment to Sustainable Development formalized • Commitments to each of our stakeholders : clients, customers, employees, suppliers, shareholders and Sodexho host communities • Performance measures put in place 2006Publication of Sodexho’s first Sustainable Development report page 6

  7. Sustainable Development External recognition • Sodexho Alliance is listed by the 3 primary indices specializing in socially responsible investment: • FTSE4Good index • ASPI Eurozone index • Dow Jones Sustainability Index (DJSI) – Sodexho listed as “supersector leader” page 7

  8. Summary Philosophy / Core values / Ethical Principles • FY 2006 FinancialHighlights Outlook page 8

  9. Consolidated key figures FY 2006 • RevenuesEUR 12.8 billion - USD 15.6 billion* • Group net incomeEUR 323 million - USD 395 million* • 28,300 sites in 80 countries • 332,000 employees, representing more than 130 nationalities * Average rate for fiscal 2005-2006: 1USD = 0,81639 EUR page 9

  10. Revenues FY 2006 BY ACTIVITY 97% Food and Facilities Management services 37% Business and Industry 3% Defense 2% Correctional Services 19% Healthcare 6% Seniors 24% Education 6% Remote Sites 3%Service Vouchers and Cards Issue volume: € 6.3 billion page 10

  11. Revenues FY 2006 BY REGION UK & Ireland 11% 34% 43% Continental Europe North America 7% 5% Latin America Africa Asia Pacific page 11

  12. Summary Philosophy / Core values / Ethical Principles FY 2005 FinancialHighlights • Outlook page 12

  13. OutlookOur Strengths • Markets with strong potential • Strong market leadership positions • Global network • Our 332,000 employees • Our Philosophy and our Values • Comprehensive service offer in all segments • Independent • Our financial model page 13

  14. November 2007 Health & Well-being www.sodexho.com

  15. VALUE ISSUESFOR THE CLIENT NEEDSAND EXPECTATIONS OF THE CUSTOMERS SITECHARACTERISTICS PORTFOLIO OFOFFER MODULES OPERATIONS MARKETING OFFER FOODOur « go to market » strategy P O T E N T I A L CUSTOMIZED SOLUTION page 15

  16. MARKETING OFFER FOODNutrition – Health & Wellness • We don’t sell products but meal and food solutions, with total independence from industry and manufacturers • We serve globally about 40 million people every day • Our position is specific towards alternative solutions • No allowed or easy access to other facilities • Time saving solutions inside • Price difference • We have the opportunity to educate, inform, influence • We have a unique transversal presence, evidenced by our unique brand policy • All countries • All ages • Across all day parts page 16

  17. MARKETING OFFER FOODNutrition – Health & Wellness Our natural scope : just a part of a customer’s food solutions Monday Sunday Morning Evening Ex : Business & Industry – Administration page 17

  18. MARKETING OFFER FOODNutrition – Health & Wellness Another vision : the backbone for a complete healthy week Monday Sunday Morning Evening Ex : Business & Industry – Administration page 18

  19. MARKETING OFFER FOODNutrition – Health & Wellness And for schools … Monday Sunday Morning Evening Ex : School service (35 weeks / year) page 19

  20. MARKETING OFFER FOODNutrition – Health & Wellness With potential impact on holiday periods … … and on parents Monday Sunday Morning Evening Ex : School service (35 weeks / year) page 20

  21. FOOD SAFETYVision and principles of action Foodservices that provide a sense of : Education Contribution to care Conviviality Efficiency Taste and Pleasure Replenishment Nurturing Supply Chain Traceability Hygiene Procedures and methods Customer information Nutrition FOOD AVAILABILITY page 21

  22. OBESITY • OBESITY is a major challenge for Europe • Increasing prevalence in all countries • Special concern with the young population • EU questioned by customer associations with significant political pressure, especially about : • Product nutritional content • Labeling • Traceability • Communication and Advertising • At EU level, regulations mix all “food industries”. We first had to establish and have recognized differences between • Retail • Commercial restaurants • Contracted food service page 22

  23. EUROPEAN PLATFORM FOR ACTIONon Diet, Physical Activity and Health • EU action is not regulatory • Health policies are not in the scope of the Union competencies • Highly sensitive and cultural topic • Difficult to raise technical consensus • Difficult to implement and control • Platform for Action • Address the key question : Do we need to go for regulations or can we trust operators to be aware of their responsibilities, and behave and act accordingly ? • Working method : • Platform for exchanges • Voluntary commitments • Follow-up reports page 23

  24. EUROPEAN PLATFORM FOR ACTIONon Diet, Physical Activity and Health • High expectations on follow-up and reporting Abstract from a letter received from DG Robert Madelin, insisting on reporting and setting dates for 2006 and 2007 page 24

  25. FERCO COMMITMENTSignatures The commitment has been signed on December 14th 2005 by : • FERCO • National Associations • AICC (Ireland) • ANGEM (Italy) • ARESP (Portugal) • BHA (UK) • FEADRS (Spain) • FHR (Finland) • UBC (Belgium) • SHR (Sweden) • SNRC (France) • VENECA (The Netherlands) • VIC (Germany) • Groups operating in more than 4 european countries • Compass • Elior • Sodexho page 25

  26. FERCO COMMITMENTContent • I – Adopt and implement general nutrition recommendations • Implementing national guidelines • Serving varied food • Promoting the use of less fat, salt and sugar, and encouraging smaller servings • Promoting the consumption of “at least five portions of vegetables and fruits a day” • Encouraging the consumption of high fiber products • Offering a well balanced, varied choice of protein and calcium source products • Plenty of liquid • Time to enjoy food in an appropriate environment page 26

  27. FERCO COMMITMENTContent • II – Work with clients and suppliers to improve the availability of understandable and relevant information for end consumers • Keep records about food service • Work with suppliers to establish relevant communication and traceability framework • III – Participate in Public Authorities initiatives and develop educational campaigns • Participate in national campaigns on diet, physical activity and health • Develop, where possible and appropriate, educational programs, to be implemented in coordination with parents association and local authorities page 27

  28. FERCO COMMITMENTContent • IV – Promote healthier lifestyles and develop sustainable training programs in this area • Branch agreement on Corporate Social Responsibility – with « fight against obesity » as an area for action • Training programs with focus on technical matters, service, taste, presentation and display on food • V – Monitoring system • Check list for progress review during 2006 • Report end 2006 page 28

  29. OTHER BRANCHESBenchmarks Numerous branches have signed commitments • CIAA – Confederation of the Food and Drink Industries • COPA – COGECA – Farmers and Cooperatives • EMRA – European Modern Restaurant Association • EuroCommerce – Retail, Wholesale and International trade • EVA – European Vending Association • UNESDA – Union of European Beverages Association • WFA – World Federation of Advertisers • … page 29

  30. SODEXHO ACTIONSA European commitment to foster and canalize local initiatives Every Sodexho customer, in every site where we operate and every day, benefits of actions from at least 3 different categories among the following 13 • Products and food « best practices » • Always offer green vegetables with pasta, rice or potatoes • Promote fish recipes with low-fat cooking methods • Promote low-fat cooking • Offer healthy and quick meal solutions • Offer a tool for personal nutritional follow-up • Food intelligence • Offer a breakfast • Communication about bio-rhythm • Avoid complex recipes • Clearly inform about the content of the recipes • Show sample of the raw products and ingredients, to ease the understanding of the recipes • Suggest to customers to calculate and follow-up their BMI (Body Mass Index) • Exercise • Communicate about the importance of daily exercise, with simple examples (ex : 30mn walk, don’t use the lift, …) • Make easy access to sport facilities page 30

  31. Health & Wellbeing policyOur commitments • We have concrete actions and programs in most countries where we operate • Austria • Belgium • Czech Republic • Finland • France • Germany • Hungary • Italy • Netherlands • Portugal • Spain page 31

  32. Health & Wellbeing policyOur commitments – Actions (1/2) • Always offer a green vegetables alternative • 32programs • 1 884 850 consumers • Promote fish dishes with low-fat cooking methods • 18programs • 914 300 consumers • Promote low-fat cooking methods • 20programs • 2 408 400 consumers page 32

  33. Health & Wellbeing policyOur commitments – Actions (1/2) • Offer healthy and quick meal solutions • 12programs • 61 000 consumers • Offer a tool for personal nutritional follow-up • 5 programs • 1 023 400 consumers • Offer a breakfast option • 18programs • 309600 consumers page 33

  34. Health & Wellbeing policyOur commitments – Communication (1/2) • Communication about bio-rhythm • 4programs • 24 200 consumers • Avoid complex recipes • 12programs • 547 200 consumers • Clearly inform about the content of the recipes • 9programs • 1 367 700 consumers page 34

  35. Health & Wellbeing policyOur commitments – Communication (1/2) • Show sample of raw products and ingredients • 7programs • 199 660 consumers • Suggest to calculate and follow-up BMI • 21programs • 746 500 consumers page 35

  36. Health & Wellbeing policyOur commitments – Physical Exercise • Communication about daily exercise • 13 programs • 1 964 400 consumers • Ease access to sport or fitness facilities • 2 programs • - consumers page 36

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