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E-Government Evolution: Trends, Challenges, and Success Stories

Discover the evolution of e-government presented by Donna Scheeder at KnowledgeNets New York. Learn about global progress, collaboration barriers, and improving citizen engagement. Explore the impact of Quicksilver project goals, driving factors, and pivotal projects in different business lines. Find out about the latest initiatives, including value measuring methodology and state-led innovations. Delve into future issues like the role of government portals, privacy concerns, XML integration, and cybersecurity strategy.

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E-Government Evolution: Trends, Challenges, and Success Stories

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  1. E-Government 2002 Presented by Donna Scheeder KnowledgeNets New York, May 15, 2002

  2. Accenture study found: • U.S. third in progress behind Canada and Singapore • Though cross-agency initiatives are being pushed in many nations, a lack of collaboration is a barrier • Governments more savvy in measuring progress

  3. Accenture findings continued: • Public-private collaborations are increasing and becoming better focused • Governments doing more marketing to foster acceptance • Gaps between highest and lowest ranking nations widened

  4. Factors driving e-gov in the U.S. • Massive increase in citizen interest • President and OMB have made e-gov a high priority • September 11th and the anthrax attack

  5. Quicksilver project goals • Strategically manage human capital • Allow for competitive sourcing • Expand electronic government • Improve financial management Integrate budget and performance • Provide single points of access for citizens

  6. Quicksilver goals continued • Share information with state and local governments • Automate to increase internal efficiencies and reduce costs.

  7. Projects in 4 business lines • G2G: Government to Government • G2C: Government to Citizen • G2B: Government to Business • IEE: Internal Efficiencies and effectiveness. • Complete list of projects at http://egov.gov/egovreport3.htm

  8. Project examples: • G2C: Recreation One-stop, Eligibility Assistance On-line • G2G: Geo-spatial Information One-stop, E-Vital, E-Grants • B2B: One-stop business compliance information, International trade process streamlining

  9. Other important developments: • Value measuring Methodology • State initiatives such as on-line business court, cybercasting public meetings, Digital construction approval

  10. Issues Effecting the Future: • Will government portals become obsolete? • Privacy • Use of XML in government • Security

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