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Ref: 8AL020043258TCARA

OmniTouch Fax server. Ref: 8AL020043258TCARA. Introduction. From OXE Global offer 8.0 Alcatel-Lucent is proposing a Fax server solution as a stand-alone application running besides the OXE as an option of OmniTouch Unified Communications/ My Instant Communicator

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Ref: 8AL020043258TCARA

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  1. OmniTouch Fax server Ref: 8AL020043258TCARA

  2. Introduction From OXE Global offer 8.0 Alcatel-Lucent is proposing a Fax server solution • as a stand-alone application running besides the OXE • as an option of OmniTouch Unified Communications/ My Instant Communicator • Full SW : no additional Hardware required • Fax over IP • Direct T38 over H323 or SIP connexion to OXE • No dedicated board to plug into the PC server • One Stop shopping • Alcatel resells the solution • Alcatel-Lucent supports the solution • Sharing infrastructure with OmniTouch Unified Communication solution • A single PC server for small UC configurations • Up to 500 users, 4 fax ports(channels)

  3. Main benefits A Fax server – What for? Cost Reduction Operation and Maintenance printing costs In line with IT standards Centralized Management Secure the fax service Digitalize the paper stream Employee Productivity gains Efficiency ability to react

  4. How does it work? OmniTouch Fax Server Desktop users SIP/H323 T.38 T.38 VoIP Gateway PSTN T.30 Analog Fax machine

  5. How to receive & send a Fax? 2 methods: From e-mail client From web browser E-mail connector Fax Server E-Mail server Fax Server

  6. From e-mail client Messaging client Outlook 2000, 2003, 2007 / Microsoft Exchange Lotus Notes R6, R6.5, R7/ Lotus Domino Any SMTP / POP3 • Only one interface and manage by user • Send you fax from you messaging • Receive your fax directly on your messaging • Integrated solution

  7. Web Client Web Client Internet Explorer 6.0 & 7.0 FireFox 1.5 & 2.0 Fax delivery & reception from your browser Manage your fax easily No installation is required Manage a mixed environment

  8. How to send a Fax? From e-mail client • Step 1: Create a new message • Step 2: Indicate the fax number in the address field • format has to be recognized by the email client: Ex: “Fax@0155667123 “ • Step 3: Write subject and mail body • Step 4: Attach one or several documents • Almost any format can be attached (the server converts into .tif) • Step 5: send • The result: • The subject & mail body will appear on the first page • Pre-filled coversheet with all relevant information • The attachment file will appear on/from page 2

  9. How to receive a Fax? Receiving a fax: • When a fax is sent to a registered fax number (known as such by the PBX), then the PBX routes the communication towards the Fax Server; • The routing table of the fax server describes the routing methods and the destinations • Based on the routing table of the fax server, the fax can be sent • to an SMTP mail address (email connector required) • The user(s) is receiving an e-mail in his inbox • To a local or network folder • To a local or network printer • Notifications can be sent to several destinations  Several users can share the same Fax number

  10. Routing methods supported Routing methods supported • DNIS • Dedicated telephone number • Call Station ID (CSID) • Routing based on the “name” of the sender fax machine • ANI (Automatic Number Identification) • Routing based on ANI number of the fax sender • Digital equivalent of Call Station ID • Mainly US feature

  11. OmniTouc Unified Communications My Instant Communicator/Fax service

  12. The reality: complexity of communication… Telephony Audio Conferencing Email Voice mail Video mail Web Conferencing Fax Instant Messaging Personal Video SMS Room Video

  13. The solution: My Instant Communicator • My Instant Communicator combines your most frequently used communications services, helping you work smarter and faster. It is based on new ergonomics elements for: • Easily managing incoming & outgoing communications • voice call, instant message, conference call, video call… • Easily accessing new events & notifications • new voice mail, missed calls, new fax…

  14. My Instant Communicator on PC desktop Notification of new events Launches the call log window of the Web Softphone or 4980 Softphone application Launches the call log window of the Web Softphone or 4980 Softphone application. Depending on user’s parameters, launches the user’s favourite email client or uses the telephone access to listen to the voice messages Launches the user’s favourite email client to read the fax messages

  15. My Instant Communicator on IP Touch Direct access to voice messages Direct access to header of fax messages Dynamic notification of new events Direct access to the call logging

  16. Fax service – How to order?

  17. Pricing • Price List

  18. Ordering through ACTIS • As UC option T38

  19. Ordering through ACTIS • As a stand-alone solution T38

  20. Technical characteristics

  21. Product characteristics • OS: Linux based • Full SW Solution (no communication boards!) • Limits: • 10 k users • 30 channels/ports • PC server • Running on Linux compatible PC server platforms • Ex: Pentium 4, 1,3 GHz, 512 M RAM, 10 GB HD IDE or SATA) , Ethernet Card • OXE compatibility • From OXE 6.2 • E-mail server compatibility: • Any SMTP e-mail server • Signalling protocols supported • SIP/T38 • H323/T38 • Localization • Notifications, outlook forms and Notes forms localized in 6 languages (French, English, Italian, Spanish, German and Portuguese) • User documentation in the same languages T38

  22. Known restrictions • Common Phone & fax number support? • No • Ciphering support • No T38

  23. Questions & answers

  24. Q&A • What does fax server brings to the OmniTouch Unified Communications offer? •  Unified Communications / Unified messaging is defined as the integration of different streams of messages (email, Fax, voice) into a single in-box, accessible from a variety of different devices. Interaction with faxes has been already part of the OmniTouch Unified Communication for several versions, but it was relying on third party fax servers for the fax composition and fax reception. From UC release 5.0 Alcatel-Lucent will propose a fax server embedded in the Unified Communication product. • What do you mean exactly by “embedded Fax server”? • The embedded fax server is a full software product that can be installed on the same PC server than OmniTouch Unified Communications. The number of PC servers might finally depends on the number of users! For small or medium configuration (typically 500 user, 4 channels)this solution does not require additional PC server and no dedicated hardware board. • Is OmniTouch Unified Communications still compatible with other fax servers • Yes, OmniTouch Unified Communication is still compatible with other fax servers. Alcatel-Lucent is offering new facilities(infrastructure cohabitation, selling, maintenance) but still inter-works with existing third party fax servers. Customer running on previous version of OmniTouch Unified Communication with third party fax servers can fully upgrade to release 5.x. T38

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