Student Counseling Center Program Review

1. Student Counseling Center Program Review November, 2010

2. Critical Functions • Clinical Mental Health Services • Consultation Services • Outreach to Campus and Community • Training and Professional Development

3. Clinical Mental Health Services • Since 2007: The SCC has experienced more than 60% increase in overall demand for services and 30 to 40% increase in students with severe mental health issues • We operate under formal HIPAA guidelines and are responsible for adhering to clinical, ethical, and legal standards of care for students who access our services • Services are targeted primarily to ~60 - 70% of students with mild to moderate problems/disorders • 10 - 20 % too “well” • 10 - 20 % too “impaired”

4. Our unique skills, training and expertise • DSM-IV Diagnoses • Cognitive-behavioral therapy • Dialectical behavior therapy • Solution-focused therapy • Motivational interviewing • Narrative therapy • Response prevention • Text anxiety, time management, study skills, academic persistence

5. Consultation and Outreach Services • Consultation to faculty and staff with concerns about specific students • Mental Health Promotions • Depression Awareness Week • Eating Disorders Awareness Week • Alcohol Awareness Week • Suicide prevention: QPR (Question, Persuade, Refer) • CAN (Campus Ally Network) • Alcohol and Drug Education

6. Training and Professional Development Promotes an ethic and atmosphere of collaborative learning within the SCC and across campus: • Clinical training program: four to six IU South Bend graduate students (CHS, MSW) per year • Significant current and past collaboration with CHS/SOE • Recent collaboration with Psychology Department, MSW Program, UCET • Collaborative learning with Student Services: webinars (two to four per year), focused readings (i.e., George Kuh), and threat assessment

7. Supporting the Academic Mission (Strategic Goals) • Research clearly documents negative impact of depression, anxiety, substance abuse, and other mental health issues on student success and productivity (3, 8). • 90% of students receiving SCC services report improvement in ability to focus on class work and increased motivation to get their degree (3, 8). • Research clearly documents the overall positive impact of college counseling center services on retention (3, 8). • Faculty consultation and collaboration (2, 4). • Training IU South Bend graduate students (4). • ~30% of SCC clients are from under-represented groups (Latino, African American, International students, GLBT, etc.) (5)

8. Supporting Student Affairs and Enrollment Management (SAEM) Goals • Providing significant clinical and outreach support to Housing and Residential Life • Emphasis on professional development within the Student Counseling Center and across campus • Emphasis on assessment: feedback forms, faculty/staff survey, Titanium electronic records system • Serving as a catalyst in creating a “culture of caring” throughout campus • Accreditation of the Student Counseling Center

9. Goals: Upcoming Year • Accreditation • Staffing • Training (DBT, Group therapy) • Titanium electronic records system • Efficiency of service (more groups, biweekly appointments, reducing no-shows, designated walk-in counselor) • QPR suicide prevention training • Active Minds, Alcoholics Anonymous • Faculty/staff survey • Psychological testing, especially for Threat Assessment Team referrals and seriously impaired students • Community referrals: explore new possibilities

10. Goals: 2 - 4 Years • Complete SCC accreditation process (Many of these goals will derive directly from the accrediting process) • Maintain a thriving group therapy program • Employ on-site psychiatry consultation • Phase out QPR and implement Campus Connect • Actively pursue alternative sources of funding (foundation funds, grants, etc.) • Increase doctoral-level training (explore possibility of being an APA internship site) • Explore alternative models for SCC operations (i.e., combining with Health & Wellness, student health fee)