Is It Hard To Optimize Your CX Migration

1. Is It Hard To Optimize Your CX Migration? Looking to optimize CX migration? Uncleansed legacy systems, redundancies, unused configuration, and poor translation data can make it difficult to plan out procedures needed to make the migration process successful. We understand the challenges you are undergoing and can offer a solution that can help you optimize your migration and pre-migration procedures to keep your project on schedule and within budget.

2. Automate key processes in CX pre-migration and migration processes Blackchair is an automated CX management platform that can help you optimize your CX migration process. Through our Clarity automated discovery service and migration assurance capabilities, the platform can help optimize your pre-migration and migration process. By leveraging our platform, you’d be able to audit configuration changes to verify change requests and monitor real-time configuration, giving you “Clarity” to your system. Furthermore, you can determine if changes fit well into the business process or could be harmful to the new platform, helping you determine if legacy processes are relevant to your new CX platform. If legacy platforms are relevant, Blackchair can translate relevant configuration data from your legacy system into your new platform’s language. From there, you can automatically inject all the data directly into your new CCaaS platform at a rapid rate. In case mistakes are made, you can roll them back with a few simple key strokes. This will save time and help you be more accurate.