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Staff Survey 2011/12 Key Results and Next Steps

Staff Survey 2011/12 Key Results and Next Steps. Respondent profile by staff group. Overview. 52% response (3,955 issued & 2,044 returns Overall, staff were positive: 92% are interested in the University; to them it’s not just a job 90% say it is a good place to work

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Staff Survey 2011/12 Key Results and Next Steps

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  1. Staff Survey 2011/12Key Results and Next Steps

  2. Respondent profile by staff group

  3. Overview • 52% response (3,955 issued & 2,044 returns • Overall, staff were positive: • 92% are interested in the University; to them it’s not just a job • 90% say it is a good place to work • 92% say they generally enjoy their work • 85% feel valued by colleagues; 85% by students/other customers

  4. Key Issues • Staff have raised issues about: • Workload and approval processes • Communications • Managing change • Staff involvement and feedback

  5. Areas of Strength

  6. Comments on improvements • Staff were asked to suggest 3 things to improve: • Better or lower cost catering facilities/food • Better communications between colleagues/team members/ departments • Increased involvement in, and better communication about, important issues • Improve the need/process for approvals • More team working

  7. Comments on what is good • Friendship/camaraderie of team/colleagues • University has a good reputation/is highly thought of • Job satisfaction derived from working with students • Happy/friendly working atmosphere/ environment • Job security is good

  8. Department Results • ADD DETAILS OF YOUR DEPT RESPONSE RATE • ADD DETAILS OF STRENGTHS • ADD DETAILS OF AREAS FOR IMPROVEMENT

  9. Action Planning • WHAT you want to change and what we are going to do? • WHY is it important, what benefit will it have and for whom? • HOW are we going to do it? • WHO is going to do what and who outside the team also needs to be involved or kept informed? • WHEN will it be done by and when we will review the change to see if it has made a positive difference?

  10. Dept: Staff Survey - Action Plan

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