LU NYU SCPS 10-22-2005

1. LU NYU SCPS 10-22-2005

2. AGENDA • Redefining • CPM – Critical Path Method • Alliances • Time Management

3. ASSIGNMENT 1 REDEFINING

4. COMPANY OVERVIEW • Global leader in the processing of human musculoskeletal tissue for surgery • Leading developer of tissue-based products for surgery

5. WHY I CHOSE THE PROJECT • Change in executive management • Stock price dropping • Disgruntled employees • Poor work environment

6. OBJECTIVE • Motivate employees • Inject them with pride for the company and its products • Have employees identify themselves with the company • Increase productivity

7. SOC S1 • S1 – State the Problem • Morale is very low among the employees. • Present • Problem • Truth • In line with guiding principles • Problem

8. SOC S2 • S2 – ‘Should’ SOC • All our employees should support the growth of the company • Too general • Positive opposite • Ultimate form • Not possible to measure

9. SOC S3 • S3 – ‘What Would It Take’ SOC • What would it take to increase the employees’ participation rate in the company’s employee stock purchase plan by 50% in 1 year?

10. NEXT STEPS • Introduce Online University for internal training • Increases the awareness of the company & products • Quarterly all-employee meetings • Progress review • Plans • Introduction of mgmt team • Coffee with CEO • Confidential meetings for small groups of randomly selected employees to share their issues, no HR

11. ASSIGNMENT 2 CPM – Critical Path Method

12. WHY I CHOSE THE PROJECT • Responsibility A • Create online training website for sales force and employees • Responsibility B • Create an intranet for the same target group for convenient access to resource materials • Current Situation – Phase I Launch • SOC – “What would it take to create and launch Phase II within half the time (4 months)?”

13. CPT CHART Regulatory Review HTML Course Creation by Partner Company Live Validation Wireframe Creation Wireframe Approval Course Content Creation Launch Cost Estimates Internal Validation Legal Review Providing Support Materials Course Eval Creation Test Creation

14. CPM CHART Regulatory Review S=2 F=4 HTML Course Creation by Partner Company S=5 F=9 Live Validation S=9 F=10 Wireframe Approval S=4 F=5 Course Content Creation S=0 W F=2 W Wireframe Creation S=3 F=4 Launch S=10 F=11 Cost Estimates S=2 F=3 Legal Review S=2 F=3 Internal Validation S=7 F=10 Providing Support Materials S=5 F=8 Course Eval Creation S=5 F=6 Test Creation S=5 F=6 Duration = 11 Weeks

15. LESSONS LEARNED • Move Regulatory and Legal review to the beginning of the process • Adhere to a strict time schedule • Communicate schedule in advance to the team • Phase II • Nov 05 – Feb 06 • Holidays • Phase III • Mar – May 06

16. ASSIGNMENT 3 ALLIANCES

17. WHY I CHOSE THE PROJECT • To establish a company where employees: • “Live the brand” • Trust the leader • Have a positive work environment • Give 100% - higher productivity

18. TYPE OF ALLIANCE • ALLIANCE WITH EMPLOYEES • For the Employee – Joint Venture • Long term • High resources • For the Company – Project Joint Venture • Short term • Medium resources

19. PROCESS • Turning negative employees into Allies • Show respect • Show humility • Give responsibility • Advise • Reward Negative employee 5-step process of building trust Positive spokesperson Goes on to establish critical mass within his cell group

20. ASSIGNMENT 4 TIME MANAGEMENT

21. WHY I CHOSE THE PROJECT • Small company, playing several roles simultaneously, marketing staff shortage • Several high priority projects need to be tackled asap • A lot of other lesser value items need to be taken care of as well • Bottom line - • 24 h in a day • I am human

22. EVALUATING PROJECTS

23. EVALUATING PROJECTS

24. Spine Coding 2 weeks OT 0.5 w OTI Univ Phase 2 3 months Competitive Cards 4 weeks PRIORITIES

25. THANK YOU!