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Instructions and Usablity Testing

This guide provides an overview of various types of instructional materials, usability testing methods, and design principles to enhance user understanding and engagement. Topics covered include quick reference guides, assembly instructions, diagrams, and step-by-step procedures, emphasizing clarity, precision, and visual design. The guide also explores usability testing procedures, including user classes, think-aloud protocols, and field observation techniques, to ensure that instructions are effective for all users, from novices to experts.

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Instructions and Usablity Testing

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  1. Instructions and Usablity Testing A Brief Guide

  2. Inventory of Types • Quick Reference Guide • Assembly Instructions • Wordless Instructions • Standard Operating Procedures • Instructions (long)

  3. Generic Slots • Title • Quick overview of the task • Step-by-step instructions • Diagrams • Follow-up information • WARNINGS

  4. Usable Content • Define the task • Amount of Information • Visual/ Verbal Balance • Diagrams • Call Outs • Captions • Arrows

  5. Usable Organization • Logical • Flow • Step-by-step • Eye Movement • Arrows • Numbers • Boxes • Line Work

  6. Usable Style • Clarity • Precision • Concision • Terminology • Imperative Voice

  7. Usable Visual Design • Engagement • Readability • Usability • Eye Movement • Pictures/ Diagrams • Arrows • Call Outs

  8. Warning Labels • Clear • Color • Symbols

  9. Usability Testing • Three Users Classes • Novice • Experienced • Expert • Testing Procedures • Think-Aloud Protocol • Field Observations/ Notes • Time to Completion • Times Assisted

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