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Instructions and Usablity Testing

Instructions and Usablity Testing

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Instructions and Usablity Testing

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Presentation Transcript

  1. Instructions and Usablity Testing A Brief Guide

  2. Inventory of Types • Quick Reference Guide • Assembly Instructions • Wordless Instructions • Standard Operating Procedures • Instructions (long)

  3. Generic Slots • Title • Quick overview of the task • Step-by-step instructions • Diagrams • Follow-up information • WARNINGS

  4. Usable Content • Define the task • Amount of Information • Visual/ Verbal Balance • Diagrams • Call Outs • Captions • Arrows

  5. Usable Organization • Logical • Flow • Step-by-step • Eye Movement • Arrows • Numbers • Boxes • Line Work

  6. Usable Style • Clarity • Precision • Concision • Terminology • Imperative Voice

  7. Usable Visual Design • Engagement • Readability • Usability • Eye Movement • Pictures/ Diagrams • Arrows • Call Outs

  8. Warning Labels • Clear • Color • Symbols

  9. Usability Testing • Three Users Classes • Novice • Experienced • Expert • Testing Procedures • Think-Aloud Protocol • Field Observations/ Notes • Time to Completion • Times Assisted