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Enhancing Team Management with Data Dashboards for Informed Decision-Making

This session focuses on the transition from intuition-based management to data-driven decision-making in team management. Participants will learn how to integrate data from multiple sources into comprehensive dashboards, analyze historical trends, and allocate resources efficiently based on peak times. The objectives include developing KPIs tailored for enrollment management and establishing a culture that prioritizes fact-based decisions. Attendees will also engage with practical models and visual dashboards for effective data interpretation and operational insights.

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Enhancing Team Management with Data Dashboards for Informed Decision-Making

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  1. Managing Teams with Data Dashboards: A Case for Data-Driven Decision Making & Resource AllocationJeanCarlo (J.C) BonillaDirector of Enrollment Management & Student Services, New York Universityjb3379@nyu.edu

  2. Session Overview & Objectives Context for managing teams • Managing interventions* based on “milestones” • Resource allocation based on “peaks” Learning Objectives • Integrate data from multiple sources to create a data dashboard • Review history & trends to assign resources and delegate tasks • Assign KPIs for GEM • Building a culture committed to “fact-based” decision making

  3. How do you manage teams?

  4. Our profession (GEM) is in a transition from intuition-based management to data-driven management

  5. Data

  6. Information Data

  7. Insight/Action Information Data

  8. Data- Driven Weekly Ops Meeting

  9. Historyis our working assumption. The past is relevant and your school has “memory”

  10. Working with my models • Models are pre-populated MS Excel worksheets • You can break them! • Green colored cells are for data input • Download at EnrollmentAnalytics.com

  11. Dashboards– the art of integration, analyzing, and visualizing data

  12. Information Data

  13. Report Dashboard vs. Reports Dashboard Pretty (visual) Executive Integrates data from multiple platforms Answers to organizational KPIs Flat (text) Operational Standard query from a platform Answers to “how many”

  14. Dashboard Collection Curation Integrating Analyzing Visualizing

  15. Dashboard Layout KPIs DESCRIPTIVE STATISTICS TRENDS or PREDICTIVE STATISTICS

  16. CASE 1 - Say as of today, May 1st 2014 your Fall 2014 cycle looks as follows: EnrollmentAnalytics.com

  17. CASE 2 - Say as of today, May 1st 2014 your Fall 2014 cycle looks as follows: EnrollmentAnalytics.com

  18. CASE 3- What should you expect next week? EnrollmentAnalytics.com

  19. Building a dashboard • Action driven • 1st order KPIs = funnel metrics • 2nd order KPIs = school/program specific • Design with “visual checks” for data accuracy • Be “honest” about predictability features

  20. Datais the new strategic asset

  21. Datais not the problem… is the culture

  22. Muchas Gracias! J.C Bonilla jb3379@nyu.edu

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