Unified Messaging/ IP Telephony Phase II Roadmap

1. Unified Messaging/ IP Telephony Phase II Roadmap • Where are we today? • Where are we going? • UM Roadmap • IP Telephony Phase II • IP Telephony rollout • Questions

2. Where are we today? • 5,000 lines on Cisco call manager • 5,000 lines on AT&T Centrex • 800 lines on CVM Nortel PBX • Octel voice mail system at CVM • Octel voicemail system on main campus

3. Where are we going? • Cisco Unity Unified Messaging deployment • IPT conversion phase II

4. UM Roadmap • Licenses/software purchased July 2010 • Two servers and switch interface devices being configured • Email interface being discussed (Integrated, IMAP, store/forward) • Data collection in progress (phone #, email address, unity ID) • Customer education & set-up • Go live December 2010

5. UM Roadmap • Octel (legacy) voicemail will remain online for 30 days • We intend to deploy “Octel emulation” and web interface

6. IP Telephony Phase II • During FY 07/08 & 08/09 more than 5,000 analog telephone lines were converted from AT&T Centrex service to the ComTech supported Cisco Call Manager (IP Telephony rollout) Phase I. This has resulted in an annual savings of over $300,000. • Approximately 5,000 digital Centrex and analog lines remain on the AT&T network. A cost model has been developed that reveals that we could convert them from AT&T Centrex, replace these 5,000 telephone sets with Cisco IP sets, deploy Cisco’s Unified Communication’s suite, and expect a ROI of less than five years which would then result in a cost savings to the university.

7. IP Telephony Phase II • Fully funded by OIT • All Meridian digital sets • All analog sets with appearances on Meridian sets • All analog sets not converted as part of phase I • Fax lines • NOT elevators, fire alarms, security alarms, blue lights, freezer/lab sensors, analog lines already converted to IPT, etc

8. IP Telephony Phase II rollout • Soft rollout February 2011 • Terry Center • CVM • Buildings with Wireless Nomad deployments

9. IP Telephony Phase II rollout • Full deployment underway June 2011 • 100 telephone sets per week • 12 month duration • Data collection (touch every telephone to be transitioned) • Update E-911, ITRACS, Mysoft • Deployment of sets

10. IP Telephony Phase II Rollout? • Clean-up, retrieve Meridian sets for trade-in • User training

11. Cisco 6921 • 2 Line Set • Speaker Phone • Caller-ID

12. Cisco 7942 • 2 Line Set • Speaker Phone • Caller-ID

13. Cisco 7962 • 6 Line Set • Speaker Phone • Caller ID • Add-on Module available

14. Questions?