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UAA/APU Consortium Library 2008 LibQUAL Results

UAA/APU Consortium Library 2008 LibQUAL Results. Number of Respondents. UAA. APU. APU Respondents by Discipline. Highest return rates were from: Environmental Studies Marine Biology Liberal Studies Education Outdoor Studies. UAA Respondents by Discipline.

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UAA/APU Consortium Library 2008 LibQUAL Results

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  1. UAA/APU Consortium Library2008 LibQUAL Results

  2. Number of Respondents UAA APU

  3. APU Respondents by Discipline • Highest return rates were from: • Environmental Studies • Marine Biology • Liberal Studies • Education • Outdoor Studies

  4. UAA Respondents by Discipline • Highest return rates were from: • Health Sciences/Nursing • Social Sciences/Psychology • Business and Economics • Education

  5. Library Use Summary • APU Library Use • UAA Library Use

  6. Questions • 21 Core Questions covering 3 dimensions • Affect of Service • Library as Place • Information Control • 5 Local Questions per Institution • 3 General Satisfaction Questions • 5 Information Literacy Outcomes Questions

  7. APU Radar Charts Core Questions

  8. APU Radar Charts Core Questions

  9. APU Local Questions

  10. UAA Radar Charts Core Questions

  11. UAA Radar Charts Core Questions

  12. APU Radar Charts Core Questions

  13. UAA Local Questions

  14. Overall Results for Core Questions

  15. Areas of Superior Service and Inadequate Service Areas of Superiority Areas of Inadequacy

  16. General Satisfaction Questions

  17. Information Literacy Outcomes Questions

  18. Comment Coding

  19. Top Comment Categories UAA APU

  20. Comment Text • Representative Comments for both institutions are available on pages 15-17 of the LibQUAL 2008 Preliminary Results Summary. • Comment spreadsheets for both institutions are available on the library’s website under – About the Library.

  21. Thank You • Special thanks to the following people for assisting with LibQUAL 2008 • Carl Hild • Marilyn Barry • Page Brannon • Electra Enslow • Asia Bauzon • Kristi Powell • Carol Douthit • Arlene Schmuland • Steve Rollins • The Library Advisory Committee

  22. Where Do We Go From Here?

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