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Measure Phase Templates and Worksheets

Measure Phase Templates and Worksheets. Input Measures. Customer Outcomes Measures. Process. Customer. Supplier. Leading Indicators/Drivers. Internal Process Outcomes Measures. Fishbone Diagram Measures Identification. Inputs. Customer Outcomes. Complexity Issues. External Impacts.

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Measure Phase Templates and Worksheets

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  1. Measure PhaseTemplates and Worksheets

  2. Input Measures Customer Outcomes Measures Process Customer Supplier Leading Indicators/Drivers Internal Process Outcomes Measures

  3. Fishbone DiagramMeasures Identification Inputs Customer Outcomes Complexity Issues External Impacts Process Outcomes Other

  4. Check Sheet for Funnel Experiment Frequency Tally Reason category 1 2 3 4 5 6 7 8 A B C D E F G H

  5. Pareto Chart Proforma

  6. Data Collection Sheet: The Funnel Experiment Type the information directly into an Excel Worksheet to simplify calculations. Value (X) Drop Value (X) Drop 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Total Average

  7. Sigma Level Calculation Worksheet Select the process, unit and requirements: • Identify the process you want to evaluate? • What is the “thing” produced by the process? • What are the customer requirements for the thing? Define what a “defect” is and the number of opportunities: • Possible defects: • How many defects could be found on a single unit? Collect Data and Calculate DPMO • Collect end-of-process data. No. of Units counted Total defects counted • Determine total opportunities in data collected: Units counted X Opportunities/Unit = Total Opportunities Calculate DPMO = (Defects/Total Opportunities) X 106 = DPMO • Convert to a Sigma Level using a conversion table. Estimated Sigma Level = (Process) (Unit)

  8. Data Collection Sheet: Attributes Data c np np c No. No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Total Average

  9. Sigma Conversion Table

  10. Sample Size Selection – Daily Data Daily Processing Quantity Minimum Daily Sample Size

  11. Sample Size Selection – Weekly Data Weekly Processing Quantity Minimum Weekly Sample Size

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