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PCC Opening Session

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  1. PCC Opening Session

  2. Growth Participants

  3. How reliable are Postal services? • Very Reliable • Reliable • Not Reliable • Not at all Reliable 14

  4. How satisfied are you with USPS’ customer service? • Very Satisfied • Satisfied • Dissatisfied • Very Dissatisfied 14

  5. What do you most need to grow your business? • Simplified Mailing Requirements • Knowledgeable Postal Employees • Predictable Service • Expanded Products and Services • I Have Everything I Need 14

  6. Does the USPS provide you with timely and accurate information? • Always • Most of the Time • Sometimes • Never 14

  7. Do you have the necessary resources at a local level to support your PCCs? • Always • Most of the Time • Sometimes • Never 14

  8. Does belonging to the PCC help you grow your business? • Definitely • Somewhat • Not Really • Not At All 14

  9. Peer to Peer Roundtables

  10. Growth Participants

  11. How many of you have planned your PCC Week event? • YES • NO 14

  12. What level will your PCC achieve? • Platinum • Gold • Silver • Bronze • None 14

  13. Which of the ways we share information is most effective? • Webinars • PCC Insider • Email Blast • Through Local PCC • Website 14

  14. Which PCCAC committee is most critical for your PCC success? • Communication • Education • Membership • Policy 11

  15. Which focus area needs the most improvement? • Communication • Education • Membership • Policy 14

  16. Peer to Peer Roundtables

  17. PCC Opening Session

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