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TELUS Fleet Complete Solution

TELUS Fleet Complete Solution

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TELUS Fleet Complete Solution

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  1. TELUS Fleet Complete Solution Date

  2. ABOUT COMPLETE INNOVATIONS Founded in 1998, Complete Innovations is a leading global provider of mission critical fleet, asset and mobile workforce management solutions Complete Innovations has provided dispatching, fleet tracking and mobile resource management solutions to over 5,500 companies worldwide One of the fastest growing companies in North America – Profit200 & Deloitte Fast500 Based in Markham, Ontario, Canada

  3. SUCCESSFUL PARTNERSHIP Over the 10 year+ partnership, we have signed up over 50,000 subscribers Working with Complete Innovations, TELUS has become a national leader in fleet management and mobile workforce solutions Our products are exclusive to TELUS; we do NOT deal with any of the other wireless carriers in Canada

  4. FLEET COMPLETE PLATFORM What is Fleet Complete?

  5. 3 SOLUTIONS ON 1 PLATFORM • All 3 Fleet Complete solutions can be tracked and managed from: • .NET PC App • Browser + Mobile Browser (HTML5) App • iPadAppC Fleet Complete PC Application Fleet TrackerMGS100, MGS200 or MGS500 Asset TrackerAT1000 Handset SolutionsiPhone, Android, Blackberry

  6. GPS TECHNOLOGY OVERVIEW Data Centre Security & Redundancy GPS Satellite Internet Wireless Networks 2G, 3G, 4G, LTE Fleet Office Resource Asset

  7. KEY BENEFITS Real time fleet management Enables businesses to track location, speed and direction your vehicles are traveling to be able to respond to customer needs faster and more accuracy Operational efficiencies Reduced speeding, idle time, off hours driving, reductions in payroll and paid overtime.  All of these can be achieved by monitoring your remote workforce Vehicle maintenance Scheduled proactive maintenance in the system allows for easier management of vehicles and prevent costly vehicle repairs Increased revenues Business can get more work out of existing field staff in the same time period They can use GPS tracking to reduce wasted time, increase dispatch efficiency and route the closest worker

  8. FLEET COMPLETE TARGET MARKETS Asset Tracker Opportunities Landscape Property Management Restoration & Repair Construction Fleet Tracker Opportunities Courier Parts Delivery Office Supplies / Furniture / Food & Beverage Delivery Armored Vehicles Passenger (Limo, Patient Transfer) Environmental Services Waste Management Tow-Trucks HVAC Plumbers Electricians Technicians

  9. RAPID CUSTOMER GROWTH Subscriber Count continues to grow Adding over 1,000 subscribers per month Less then 1% churn rate

  10. WHY FLEET COMPLETE? A feature-rich software platform, that scales up to meet the needs of enterprise customers and user-friendly enough for SMB customers. Bundled, no capital outlay solutions on one bill,exclusively offered through TELUS. Fleet Complete offers Fleet Tracking, Asset Tracking and Action Tracking in one platform accessible from a rich desktop app, web browser app, iOS app and Android app. We are a MISSION-CRITICAL company that is focused on providing the best possible customer service including free unlimited training and support.

  11. PRODUCT STRENGTHS High Loyalty Low customer churn rate, less than 1% Proven technology 10+ years in-market, owned and developed by Complete Innovations In-House R & D New features are often based on feedback from our large base of existing customers Reliable All customer data is stored in a TELUS Data Center 3 year warranty on Fleet Trackerhardware 1 year warranty on Asset Tracker hardware

  12. Application Access Anywhere .NET software application for your PC - FREE Web Interface (IE9, Safari, Firefox) - FREE Mobile application (Android/iPhone/iPad) - FREE Permits search of location or vehicle from a single search bar and centres map on device. Located device user on the map so they can logout and see closest worker to them. Perform a trip replay (pc only) of any day including speed/speed limit, poi notifications, etc. Further development to be released monthly to include POI creation, rule editing, asset editing. Download “Fleet Complete” from the Apple Appstoreor Google Play

  13. Patchmap Maps layer Patchmaps is a 3rd party mapping provider that has the best OIL/GAS lease road mapping to offer in Western Canada. Typically added to either a desktop or a GARMIN GPS with an SD card. (purchased through cellular dealers) Now available to all Fleet Complete customers upon request at no charge.

  14. Without Patchmaps

  15. With Patchmaps

  16. IN-HOUSE PROFESSIONAL SERVICES Our Professional Services team has the expertise and resources to enhance The Fleet Complete platform, integrate it with it customer systems, and even build new components to compliment our products The team provides: Custom reports development Systems integration with other back-office systems Custom mobile applications to accommodate specific business requirements related to the mobile workforce Core product customizations and enhancements to accommodate any business requirements (Enterprise customers only)

  17. COMPETITIVE ADVANTAGES Developed by Complete Innovations Exclusive national partnership with AT&T Many large customers that are referable Fleet Complete is a platform – track vehicles, assets and resources Many competitors can only track vehicles Complete Innovations has been in business for over 12 years Complete Innovations reinvests into technology Professional Services Integrated billing with AT&T After sales support (in-house dedicated training and customer support team) Many of our competitors are small in size, and resellers of technology Award-winning technology

  18. FAST FACTS Fuel is the #1 operating cost of most companies with fleets Every 10 km/hr over 100 km/hr decreases fuel economy by 10% Average truck uses ~1L of fuel for every 15 minutes of idling Harsh braking and rapid acceleration reduce fuel economy by 33% on highways and 5% in the city Driver behavior has a huge impact on fleet operating costs Speeding tickets & accidents can result in an increase in insurance rates Aggressive driving increases wear & tear and maintenance costs - up to $1,500 per year per vehicle Maintenance is 5% of a vehicle’s total cost of ownership Poorly-running engines can use 10-20% more fuel Keeping tires properly inflated can improve fuel efficiency by as much as 19% Efficient fleet utilization is key to ROI Using fleet management, companies can reduce labour costs by 8% Eliminate unauthorized use of fleet vehicles

  19. KNOW WHERE THEY AREReal Time Tracking Owners need to know whether their workers are in the right place, when they got there and when they leave to run things effectively Geo-fencing lets them create defined work area boundaries, and track all activity around them Set boundaries in which they need to contain vehicles or equipment Ensure their assets are being used in properly and in compliance with established rules Fleet Trackers enables business to control their employees actions and the use of their assets Create alerts for any breech of the geo-fence boundary to 'catch' any unacceptable activity Follow up on employees who are constantly violating boundaries

  20. ENHANCED CUSTOMER SERVICE Tracking will help you respond to customer need faster and with greater accuracy Improve dispatching Increase customer satisfaction Save valuable company time Fleet Tracker can track and report on each vehicle in your fleet, enabling you to dispatch the closest worker, as well as provide proof that employees completed their jobs in a timely manner

  21. REDUCE EXCESSIVE SPEEDING Excessive speed is dangerous and burns extra fuel increasing risk & cost to fleet operations. Reducing excessive speeding will: Save fuel Reduce unsafe driving Encourage better driving behaviour Prolong vehicle health Each 10km over 100 km/hr decreases fuel economy by 10%

  22. MINIMIZE ENGINE IDLE TIME Reducing engine idle time will: Save fuel costs Extend life of vehicle Reduce greenhouse gas emissions Excessive idling wastes fuel: average truck uses 1L of fuel for every 15 min of idling, 60 min of idle time per day can use up to 1,460L of fuel annually Equivalent of $2,000/vehicle every year!

  23. MANAGE VEHICLE MAINTENANCE Vehicles get the best gas mileage when they operate in peak condition Staying on top of vehicle maintenance will help to: Keep vehicles running efficiently Decrease fuel costs Automated maintenance reporting: Mileage, operating times, duration and date

  24. CONTROL INSURANCE COSTS Speeding tickets and other moving violations are an unneeded expense of operating a fleet A single ticket can raise your insurance rates, and More than one can end up costing you thousands more each year Controlling insurance costs requires: Reduce speeding Reduce unsafe driving Reduce accidents, loss and theft

  25. STOP UNAUTHORIZED USAGE Over 90% of companies have take home fleet vehicles Huge potential liability that can come from employees using company vehicles without approval or knowledge

  26. POWER TAKE OFF (PTO) Auxiliary equipment attached to a vehicle where power is required for operation Examples: Tow trucks, dump trucks, boom trucks

  27. REDUCE LABOUR COST & IMPROVE PRODUCTIVITY Stop guessing if employee’s time sheets are accurate, and eliminate the effort of processing manually timesheets Stop paying high overtime costs Eliminate false time sheet claims Save office administration time Know where your employees vehicles have been, when they arrived, and how long they have been there; productivity will increase because employees know you know

  28. Fleet Tracker Key business benefits: Manage and monitor driver behavior Reduce fuel costs Increase vehicle life Minimize unauthorized vehicle use Optimize routing and fleet utilization Increase driver productivity Ideal for: Small, medium or large fleet Businesses looking to increase visibility on their fleet location and activity Fleet owners who want to minimize fuel expenses and fleet running costs

  29. Mgs100 self-install Features: Do-it-yourself install capability with OBDII connector Built-in accelerometer for movement detection Built-in back-up battery (up to 2 hours) for tampering prevention Built-in GPS and Cellular antenna Battery voltage sensor 3 year warranty

  30. Mgs200 professional install Features: Covert pro-install Built-in accelerometer for movement detection Variety of inputs for sensor readings such as emergency button, driver ID, temperature sensor, door sensor, PTO sensor, etc. Battery voltage sensor 3 year warranty

  31. Mgs500 with optional wifi Features: Covert pro-install Built-in accelerometer for movement detection Variety of inputs for sensor readings Ethernet cable for internet connection Optional WiFi Adapter for wireless internet connection for up to 100 ft Battery voltage sensor 3 year warranty

  32. Fleet tracker device family

  33. Optional accessories For increased service satisfaction: Temperature sensors Garmin Integration Monitor any “on/off” sensor such as door sensor or PTO sensor To prevent tampering: Battery backup To improve driver and vehicle safety: Driver ID TPASS Work Alone Solution Engine starter disabler (using output)

  34. Garmin integration Garmin GPS navigation devices can be integrated with Fleet Tracker to provide in-vehicle messaging, dispatch and route navigation. Features: Pre-Canned Responses/ Messages Two-Way Messaging Automatic navigation for dispatched activities Automatic job updates Driver ID Login Time-card reports Application: Couriers, Delivery Trucks, Landscaping Businesses, Technicians, Electricians, Construction, Restoration

  35. DRIVER ID INTEGRATION Save time identifying drivers and individual road behaviors, while keeping vehicles and assets safe with built-in security features. Features: Unique Key Fobs Multiple Key Fobs per one vehicle Driver ID with buzzer Driver ID with starter disabling for protection against theft Time-card reports Application: Fleets with Multiple Drivers per Truck, Oil&Gas, Crew Transportation vehicles, Transit vehicles, School buses

  36. EMERGENCY BUTTON INTEGRATION Fleet Tracker can be integrated with an optional Emergency Button for increased driver safety in cases of emergency or distress. Features: Covert installation In-app or email notification of emergency, accident or distress Application: Remote crews, Field workers, Lone workers, Oil&Gas, Emergency Response Fleets

  37. POWER TAKE-OFF SENSOR Fleet Tracker can easily integrate with a Power Take-Off connection and monitor accurate usage of the power required for auxiliary equipment. Features: Time of ON and OFF status of the auxiliary equipment Accurate report on PTO usage to avoid under the table work Receive alerts when the equipment is used, ex. when snow plow lowers the plow, the customer gets informed that their street is being cleaned Application: Tow Trucks, Dump Trucks, Cranes, Excavators, Forklifts, Liftgates, Snow Plows, Garbage Trucks

  38. TEMPERATURE SENSOR Monitor and regulate climate control for transportation of temperature-sensitive products. Features: Measure temperature in F and C Transmits temperature status every 4 seconds Receive alerts for any unnatural spike in temperature Historic report of temperature throughout the transportation period for quality assurance Application: Pharmaceutical and Medical Transportation Fleet, Livestock transportation, Passenger and Public Transport

  39. DOOR SENSOR Monitor the times and duration of the open door status on your vehicles. Features: Accurate usage time on door and hood activity for increased preventative maintenance Duration of open door status for accurate monitoring of passenger pick-up transportation stops Application: Public Transit, Bus, Taxi, Delivery Vehicles, Trailers

  40. Engine control module (add-on) The ECM module, addition to the Fleet Tracker, will collect vehicle and engine operating data via a standard J-bus or OBD-II connections and deliver this data to Fleet Complete allowing CCS to report on the vehicle diagnostics and engine information. The ECM features: DTC (Diagnostic Trouble codes) from OBD, J1708 and J1939 connectors Precise Trip reporting with Fuel economy, engine hours, mileage and fuel consumption (J1939 only) Vehicle odometer (J1939 only) Specific functionality and data captured will vary by vehicle make/model. TELUS cannot guarantee specific success across the entire fleet without first testing make/model of vehicle.

  41. FLEET TRACKER – ADD-ONS

  42. Fleet Tracking Bundle 12 month data hosting in a TELUS Tier 3 Data Centre 3 year warranty on modem Free basic installation in light duty vehicle (travel time extra) Unlimited software copies with no licensing fees Free Android or iPhone app for updates on vehicle positions while on-the-go Unlimited logins and security profiles Unlimited POI’s and Business Rules Free Training via webex Unlimited Technical support

  43. Asset tracker Key business benefits: Visibility of non-powered assets such as trailers, containers, power generators, constructions equipment Features: Battery Life up to 3 years without charging (dependent on ping rate and environment) Motion sensor with real time alert notification Rechargeable battery Ideal for: Businesses with large or expensive equipment that is routinely left on job sites for weeks or months Businesses that rent equipment out

  44. AT700 Features: Magnetic installation capability Up to 3 year battery (based on once in 24 hours transmission rate) Motion sensor

  45. at1000 Features: Magnetic installation capability Hardwire installation capability for recharge 3 year battery without recharge (dependent on transmission rate) Motion sensor Rechargeable battery

  46. AT1000 OPTIONAL ACCESSORIES For increased service satisfaction: Temperature sensors Monitor any “on/off” sensor such as door sensor or PTO sensor In-vehicle 12V charger To minimize business running costs: Fuel Level Sensor

  47. TEMPERATURE SENSOR Monitor and regulate climate control for transportation of temperature-sensitive products. Features: Measure temperature in F and C Instantly transmits spikes in temperature in storage trailers, etc. Historic report of temperature data during the storage period Application: Logistics, Cargo Transportation, Livestock Transportation, Medical and Pharmaceutical Product Storage

  48. DOOR SENSOR Monitor the times and duration of the open door status on your containers and trailers Features: Accurate usage time on door and hood activity for increased preventative maintenance Alerts for unauthorized door activity to prevent theft or cross-border smuggling Application: Logistics, Storage, Warehousing, Cross-border Transportation

  49. FUEL LEVEL SENSOR Monitor the fuel levels, or any other measured readings, in your equipment, such as power generators, water towers, etc Features: Receive alerts in cases of fuel levels dropping when equipment is not powered to prevent theft Accurate reading on the fuel levels to avoid unnecessary refueling trips Application: Construction Equipment Rentals, Oil & Gas Equipment Rentals, Mobile Water Towers, Irrigation Systems

  50. DIGITAL SENSOR Monitor any type of activity with ON/OFF, OPEN/CLOSE or UP/DOWN statuses. Features: Receive instant alerts when the status has been changed Keep historic log of the activity on the equipment for accurate work-sheets, preventative maintenance and safety Application: Construction, Transportation, PTO Equipment, ATM Machines