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Join us for a pivotal workshop by Acertiva Group, celebrating 25 years of training excellence. We will explore direct opportunities for developing new training programs centered around core product standards, fostering lifecycle relationships with management system implementers. By the end of the session, participants will identify actionable strategies for agents and NQA to support regional training growth. This collaborative effort aims to strengthen the NQA training network across various countries, ensuring a robust and sustainable training future.
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Acertiva Group • Issued 500,000 certificates of training • Gas • Electrical • Management ‘25 years of Training’
NQA Training Objectives: This workshop will discuss the direct opportunities for developing new training opportunities, primarily in our core product standards,to stimulate a life cycle relationship with management system implementers.
Outputs: • To identify and agree 2 actions for agents to undertake to support the growth of training in their region • To identify and agree 2 actions for NQA to undertake to support the agents in this Sector.
Agents who want to represent NQA Training • Italy • Japan • NQA Nordic • Hungary • Russia • Rumania • Czech • North Cyprus • Southern Cyprus • Taiwan • Indonesia
NQA Training Planning • Do you see training as an opportunity to support certification and gain more clients • Yes • Do you see training as revenue stream • Majority yes • Do Agents already undertake training • Majority Yes but not accredited
NQA Training The market place • Do your competitors offer training • Generally ( not everybody knows their competitors) • Do existing clients have training needs - how are these fulfilled • Most provide some unregulated courses • What training courses need to be offered – isthe market place for each agent in the same position for each client. (what is their focus this year) • Generally QMS, EMS,OHSAS - Lead and internal auditor • North Cyprus food • CSR Russia • IMS
NQA Training The market place • Is there government or international funding available to support training. • Most recognised there was • Accreditation IEMA, IRCA IOSH • All require accredited course most happy with current accreditation – Italy expressed a preference toward IRCA for EMS Marketing • Generally passive not proactive
NQA Training budgeting • Do you work in collaboration with training organisations or consultants • Some do and are carful with managing this relationship • do you have existing revenue targets for training services • Generally not resource • Are you organised to manage training – do you have the resources • Many Agents have a background in training Czech, Russia, Rumania, Hungary • Do you have trainer resource • Not considered a problem • Does the training need to be delivered in local language • Yes
NQA • identify and agree 2 actions for NQA to undertake to support the agents in this Sector. • NQA promised to distribute a business plan template by end of June 2010
Agents • identify and agree 2 actions for agents to undertake to support the growth of training in their region Agents have promised to complete the business plan by End of August
NQA • identify and agree 2 actions for NQA to undertake to support the agents in this Sector. • NQA promise to establish a strategy to roll out NQA Training Internationally by Dec 2010 • Robust • Sustainable • Harness strengths • Mitigate weakness • Manage threats • Recognise opportunities • Win win
“The NQA family will continue to grow and will become stronger through training” Author - Keith Stanton June 2010
