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Organisational Development & Web Sites

This document explores strategies for improving drug management within family and children’s services, in collaboration with the Ministry of Justice and under the new Drug Strategy Office. It highlights successes and challenges faced during the implementation of the DrugNet learning web project. The focus is on supporting workers, cultivating engagement, and fostering a collective wisdom approach. Methods include tailored training, on-the-job support, and utilizing technology for enhanced communication and resource availability. The goal is to create a sustainable, collaborative environment that supports community health and wellbeing.

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Organisational Development & Web Sites

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  1. Organisational Development &Web Sites • Drug Use & Organisational Development • Use of Learning web &Project Management web • Issues from a case study- What helped & what didn’t • Next step

  2. The Task • Enhance drug management in non-drug specialist agencies • Family & Children’s Services &Ministry of Justice CBS(Youth Next)

  3. Context • New Minister for Drug Strategy & a new Drug Strategy Office • Across Government & Community Partnerships • Minimal extra resources • Workers feeling used & abused

  4. The Response Drug Management Project Management Action Learning

  5. Action Learning Act Act Plan Plan Review Review Review • Learning as you go • Doing

  6. Goals • Role legitimacy • Role adequacy • Role support

  7. Drug Management Support • Just in case training • Just in time support • Cascade learning • Coaching

  8. Cyber Space Supports • DrugNet drug management learning web • Project management web

  9. DrugNet Goals • On-the-job support • Enhance engagement at different levels • Make explicit role tasks • Raise the issue • Reduce stereotyping • Collective wisdom

  10. DrugNet Design & Features • Based on practice- What’s required to do the job • Tools • Theoretical & Drugs info • Layered information- Broad & Deep

  11. DrugNet Design & Features (cont) • Interactive • PowerPoint presentations • Links & independent • Competencies • Action Learning • Home page

  12. Who to engage • Senior management across areas- Service Delivery- Training & Support • Senior clinical staff • Information Technology

  13. Customised • Build your own • Off the shelf • Customised

  14. Linked to PDP • Senior clinicians’ role in performance management & quality assurance • Timed to build on project- hand-over- extra boost

  15. Publicised • Traditional publicity- agenda setting- newsletters- launch • Electronic- e-mail- flash screen

  16. Orientation to DrugNet • Group & 1:1 • Supervisor training • Combined Internet Training • Combined PDP review

  17. DrugNet Follow-up • Review changes in competencies- Continuing Professional Education Points (CPE Points) • E-mail additions • Add material produced by workers

  18. DrugNet Follow-up • Topic a Month • DrugNet Discussion Group • Promotion of in-house training • Screen saver

  19. Hinders • Custodianship- technical- information • Internet/Intranet access- computers- permission- network set-up- computers

  20. Hinders • Technophobia- management level- worker level • I’m too busy • Learning style

  21. Outcomes • DrugNet on 1,100 computers in FCS • Over 360 staff directly trained in 25 locations • Hand-over period characterised by increased activity & Positive Energy • Contrast outcomes with agency which hasn’t yet incorporated DrugNet or Project Web

  22. Project Management Web • Map project domains • Keep track of project • Captures worker wisdom • Rewards effort • Transfer of knowledge • Links people

  23. Vision • Sustainable development through creative licensing • Learn from the field • Enhanced features:- interactive- data based tools- total management package

  24. Next Step • What has been most useful for you? • What is your next step to progress this?

  25. Summary Goals andProcess PeopleandTechnology(WIIFM) Individual &Organisational Change LearningandProject Web(Product) MarketingandSustainability

  26. DrugNet Supporting Workers to Support Their Community to Support Each Other

  27. Contact Details Jon Rose Ph (08) 9384 5801 E-mail drugnet@i.am

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