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Mastering Command Words in Administration Exams: Key Strategies for Success

This presentation, led by June Greig and Diane Santana, focuses on the effective use of command words in Administration exams across Intermediate and Higher levels. It emphasizes the importance of consistency in marking and teaching practices. Participants will learn about general marking principles that reward candidates' knowledge while maintaining fair standards. The session will cover lower and higher-order skills tested in the exams, highlighting key command words and their implications for both teaching and student performance. Attendees will engage in workshops to apply these principles to past exam answers.

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Mastering Command Words in Administration Exams: Key Strategies for Success

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Presentation Transcript


  1. ADMINISTRATION Intermediate 1, 2 and Higher Command Words June Greig Diane Santana

  2. Today’s Presentation • Focus on the use of “command” words within the theory sections of all external Administration exams • The need for consistency across all Administration exams with regard to setting/marking and therefore teaching and learning.

  3. General Marking Principles • Recognise and reward the knowledge and understanding demonstrated by the candidate • Apply the marking standards in the same way to each script • No half marks are awarded • No negative marking

  4. Higher and Lower Order Skills • Intermediate 1 – only lower order skills examined • Intermediate 2 – mostly lower order skills with increased level of difficulty and two higher order skills included within the theory paper • Higher – balance of both lower and higher order (approximately 50:50), within each section. • Higher – from 2010, compare to be examined in the compulsory section only

  5. No deductions (candidates will only score marks for each point compared, discussed or justified) Command Words Lower Order Skills • List, Name, Identify, State, Suggest • Outline • Describe Higher Order Skills • Justify • Compare • Discuss

  6. Other Commands? • Consequences • Implications

  7. KU Workshops • Intermediate 1 and 2 (55 minutes) switch • Higher (55 minutes) • You will be given candidates’ answers from the 2009 diet of exams – apply the marking principles and discuss the outcomes

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