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Adapting to Change

Adapting to Change. Meeting the Challenges of e -Learning. Lana Sumpter, Northcentral University. “Neither a wise man nor a brave man lies down on the tracks of history to wait for the train of the future to run over him.”. Adapting to Change: Meeting the Challenges of e -Learning.

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Adapting to Change

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  1. Adaptingto Change Meeting the Challenges of e-Learning Lana Sumpter, Northcentral University

  2. “Neither a wise man nor a brave man lies down on the tracks of history to wait for the train of the future to run over him.” Adapting to Change: Meeting the Challenges of e-Learning — Dwight D. Eisenhower Lana Sumpter, Northcentral University

  3. 4 Cs of Success Adapting to Change: Meeting the Challenges of e-Learning • Culture of learning • Champions of e-learning • Communications • Change strategy (Rosenberg, 2000) Lana Sumpter, Northcentral University

  4. Culture Adapting to Change: Meeting the Challenges of e-Learning • Create opportunities for daily e-learning • Empower supervisors and managers • Reward individuals • Make access easy (Rosenberg, 2000; Shin, Taylor & Seo, 2012) Lana Sumpter, Northcentral University

  5. Champions Adapting to Change: Meeting the Challenges of e-Learning • Business argument • Successes • Educate • Disregard disbelievers (Rosenberg, 2000; Buono & Kerber, 2010) Lana Sumpter, Northcentral University

  6. Communication Adapting to Change: Meeting the Challenges of e-Learning • Unify strategy development • Focus on value • Top down • Promote successes (Rosenberg, 2000) Lana Sumpter, Northcentral University

  7. Dimensionsof Acceptance Adapting to Change: Meeting the Challenges of e-Learning • Competence • Motivation • Resources (Rosenberg, 2000) Lana Sumpter, Northcentral University

  8. Motivation Adapting to Change: Meeting the Challenges of e-Learning • Listen carefully • Understand resistance • Symptoms • Causes • Communications Plan • Incentives (Rosenberg, 2000; Choi, 2011; Buono & Kerber, 2010) Lana Sumpter, Northcentral University

  9. Competence Adapting to Change: Meeting the Challenges of e-Learning • Skill check • Realistic time expectations (Rosenberg, 2000) Lana Sumpter, Northcentral University

  10. Resources Adapting to Change: Meeting the Challenges of e-Learning • Access • Budget (Rosenberg, 2000) Lana Sumpter, Northcentral University

  11. Four Rules Adapting to Change: Meeting the Challenges of e-Learning • Be ready • Customize • Maintain • Be honest (Rosenberg, 2000) Lana Sumpter, Northcentral University

  12. Be ready Adapting to Change: Meeting the Challenges of e-Learning • Start change management before deployment • Disruptions are normal • A well-timed change management plan minimizes disruptions • Delayed change management plans can be disastrous (Rosenberg, 2000) Lana Sumpter, Northcentral University

  13. Customize Adapting to Change: Meeting the Challenges of e-Learning • Employees in different positions have different concerns • Not “one size fits all” • Employees will respond best to strategies suited for them (Rosenberg, 2000; Buono & Kerber, 2010) Lana Sumpter, Northcentral University

  14. Maintain Adapting to Change: Meeting the Challenges of e-Learning • Change is not instant • Old habits can return • Maintain the change management plan through the process (Rosenberg, 2000) Lana Sumpter, Northcentral University

  15. Be honest Adapting to Change: Meeting the Challenges of e-Learning • Promote genuine benefits • Don’t oversell benefits • Don’t whitewash reasons for change to e-learning (Rosenberg, 2000; Choi, 2011) Lana Sumpter, Northcentral University

  16. “He that will not apply new remedies must expect new evils; for time is the greatest innovator.” Adapting to Change: Meeting the Challenges of e-Learning — Francis Bacon Lana Sumpter, Northcentral University

  17. Questions? Adapting to Change: Meeting the Challenges of e-Learning ? Lana Sumpter, Northcentral University

  18. References Adapting to Change: Meeting the Challenges of e-Learning Images used in this presentation are stock photographs from Microsoft Office Buono, A. F., & Kerber, K. W. (2010). Creating a sustainable approach to change: Building organizational change capacity. SAM Advanced Management Journal (07497075), 75(2), 4-21. Choi, M. (2011). Employees' attitudes toward organizational change: A literature review. Human Resource Management, 50(4), 479-500. doi:10.1002/hrm.20434   Meaney, M. & Pung, C. (2008). McKinsey Global Results: Creating Organizational Transformations. McKinsey Quarterly, (August): 1-7. Rosenberg, M. (2000). E-learning: Strategies for delivering knowledge in the digital age. McGraw-Hill ISBN: 0071362681 Shin, J., Taylor, M., & Seo, M. (2012). Resources for change: the relationships of organizational inducements and psychological resilience to employees' attitudes and behaviors toward organizational change. Academy of Management Journal, 55(3), 727-748. Lana Sumpter, Northcentral University

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