Data and Data Applications

Data and Data Applications Helen Cheung Motorola

Agenda • Market requirements • Why a dedicated TETRA Network? • How is TETRA addressing current market requirements? • Evolution and future vision • Data on TETRA case story

Agenda • Market requirements • Why a dedicated TETRA Network? • How is TETRA addressing current market requirements? • Evolution and future vision • Data on TETRA - case story

What are customers’ requirements? • Improve operating efficiency, productivity • Flexible coordination • Constant communication • Improve employee safety • Improve operations security • Enhance ease of public access to services • Facilitate data sharing • Integrate new applications with existing systems • Enable secure access to information from anywhere • Simple, cost effective system expansion and enhancements

Centralised resource management & operations safety: Automatic Vehicle Location Automatic Person Location Improved Productivity: Report Writing Email Improved Communications: Texting Paging File/image transfer Information Exchange: Image (point to point) Finger Print System (AFIS) Video Biometrics Database Enquiries: Directory services (internal) Vehicle plate register Voter register Quick address service (external) Criminal intelligence system Operational information systems Property (lost & found) Building layouts Medical records What are the data requirements?

Wisdom Knowledge Information Data Improve Operational Efficiency • Improve response times • Ability to make right and fast decision based on facts • Improve effectiveness • Ability to prioritise decisions & task • Improve resource management • Ability to track and protect staff • Ability to control fleet for better results • Improve productivity • Automated work flow • Improve cost effectiveness “Moving information to the point of decision” Sir Edmund Burton, Head of PITO

Data Applications Back Office Information sources • Accounts Receivable • Personnel/Administration • Payroll • Parking Tickets • Fingerprinting • Passenger Information • Video surveillance • National/Regional Criminal Database • Prison Database • Justice/Courts Database • Local Crimes Database • Telemetry • Medical journals TETRA Network Control room Vehicle/Person • AVL/Mapping Server • Database Inquiries • Records Management • Console Dispatch/Switch • Message Switch • GPS tracking • Fleet management • Incident Dispatch • Database Enquiry • Mobile Messaging • Field Report Writing • Radio Control • Mug shots

Operational challenges between Commercial & Dedicated networks • Commercial networks by definition cater for the mass market – consumers & business users – often many millions of users • Mission critical organisations operating on a commercial network would compete with ordinary users for capacity • A dedicated network allow organisations to control & manage the network and resource allocation • Secure communications are increasingly needed for mission critical operations End-User Empowerment

User-Driven Standard for Integrated Mission Critical Communications SECURE • Developed by ETSI • EU Emergency Services involved • Specific Choice vs. GSM orproprietary solutions • Open digital standard • Multiple Vendor Sourcing • High Pace of Innovation • Protection of Purchase Decision • Intersystem roaming (ISI) • TETRA feature set • Wide Area Coverage • Dispatch Operation • Fast Call Set-Up • Encryption Services • Mobile Data • Spectrum efficiency Mobile Telephony (Full Duplex Voice) Fast, Efficient Data Delivery Cellular Telephony PacketData Workgroup Management (Group, Individual, Priority Emergency, DMO) TETRA Memorandum of Understanding (MoU), represents 100 organizations from 30 countries Additionally, 200 companies are involved in the development of applications

Evolution: Applications over TETRA today Not suitable Suitable Effective

TETRA IP Packet Data Partitions to allow multiple organisations to share the TETRA network Hospital Journals IP over TETRA & TETRA over IP Data Voice Fire Voice Communications

Multi-slot Packet Data • TETRA single-slot packet data • fulfilling much of today’s data transmission requirements such as sending and receiving files and images • Multi slot packet data (MSPD): up to four times faster • MSPD will enable mission critical services to respond quicker and be more efficient • MSPD is part of the TETRA open standard

Service Interaction - Pre-emption • Multi slot packet data offers the capability of pre-emption • Allocated as dynamic single slot channels • Multi slot channels can be partially or completely resource pre-empted • The channels are pre-empted & expanded “on the fly” • No service interruption • Pre-emption of dynamic single slot channel

Pre-emption Example MCCH V V SS Multi slot

Pre-emption Example Voice channels are full and another radio is requesting voice communication MCCH V V SS Multi slot V

Pre-emption Example MCCH V V SS V V V V

Data evolution history in TETRA Complexity TETRA2 MSPD MSPD With Pre-emption QoS managed video PDS Slow scan video SDS File & still images E-mails Database search AVL Telemetry - Messaging Years/Technology TETRA 1 MSPD TETRA 2 Future

Legend: Circle size = coverage area Circle height = data speed High Speed Data on TETRA Although MSPD is a big step forward for media-rich applications, it is not the end of the evolution Several future alternatives: TETRA 2, WLAN, Wideband, more? TETRA 3?

The future of communications … • Technology maturation will result in applications explosion • A much more user centric content that is device and context sensitive will rule • Privacy, safety and security for any mission critical market will preside “Moving information to the point of decision” Sir Edmund Burton, Head of PITO

Data on TETRA Real In use Appreciated An example from the real life

Hereford and Worcester Ambulance • Part of the AIRWAVE digital radio network • Xxx vehicles • Direct communication with 6 hospitals • Population: more than 720.000 • Geographical coverage: close to 4 000 square Km

TETRA IP data which saves lives • Automatic vehicle location • enables control centre to appropriately direct and monitor fleet location • Remote programming of in-vehicle satellite navigation systems • helps crew to identify most efficient route • In-vehicle data terminals • alert crews to emergencies • if the alert is not 'accepted' within 30 seconds the system automatically pages the health professional

TETRA IP data which saves lives • Status messaging • ability for crews to send status messages to control centre eg. notifying arrival at scene • IP data solution to transmit live biometrics information from patient’s side to Consultant at hospital • electrocardiogram, blood gas and blood pressure data to facilitate remote prescription of powerful drugs complete • system automatically generates patient record forms enabling prompt attention when the ambulance arrives at hospital • supports audit trail

Hereford and Worcester Ambulance Launch Mobile Data and Automatic Vehicle Location Press statement 9 February 2004 • Saving lives • The Ambulance Services Project Manager, Dominic Robertson, said • “This system will greatly enhance our ability to get to patients as quickly as possible and, just as importantly, to ensure that life-saving, clot busting drugs can be administered to the patient by the Paramedics as soon as possible.”

Jeff Parris Vice President Airwave mmO2 What Users Says about TETRA Data

Any questions? • TETRA MOU - http://www.tetramou.com/ TETRAthe Mission Critical Communications Solution Now, Tomorrow and in the Future

Data and Data Applications