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MTM Measurement Initiative

MTM Measurement Initiative. Instructor Overview. What is this initiative?. A way for us to get better We will use the feedback we collect through Metrics That Matter (MTM) to make improvements in the content we deliver, the way we train, the way learners practice, and the way we operate.

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MTM Measurement Initiative

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  1. MTM Measurement Initiative Instructor Overview

  2. What is this initiative? A way for us to get better We will use the feedback we collect through Metrics That Matter (MTM) to make improvements in the content we deliver, the way we train, the way learners practice, and the way we operate. We’re collecting better data to make better decisions This includes survey data on your delivery, the course content, and the technology used as part of training.

  3. How does this impact you? MTM makes your job easier You and the learners will have the opportunity to provide feedback on the courses you deliver The data will help us enable you to deliver training with better content and better resources You can improve your performance Receiving regular feedback from the learners will help you take action to improve your delivery Ultimately, better performance of the learner leads to better business results for our organization

  4. We need your help! We can’t do this without you Talk about the surveys and their importance at the end of class (using this slide and this script) Encourage learners to provide candid feedback We want to hear from you, too Your feedback can have a huge impact Please take a few minutes to complete the surveys we send you Document your stories When you use data to facilitate change, share your story so it can be leveraged as a best practice and used to create a culture of feedback

  5. Getting critical feedback • Communicate survey process and benefits: • At class start • Near class end • If via email: • Communicate process • Encourage completion • If in-class: • Direct students to URL • Provide adequate time • Provide your feedback: • Course content • Logistics • Student suitability and preparation

  6. You are a key player Your actions make the learner experience better As an effective instructor, you: Increase learner satisfaction Increase the impact the training has on the learner’s job Make training a more valuable experience Strive for excellence Identify improvement opportunities Class and professional development Play your part in our broader organizational improvement

  7. Appendix About MTM

  8. Metrics That Matter (MTM) Leading system dedicated to Learning & Talent reporting Automated data collection from learning surveys Practical, scalable measurement solutions Focused on job impact and business results Used by top organizations that have received the following honors: CLO Learning Elite Training 125 Hall of Fame ATD Best Brandon Hall Excellence

  9. In Summary MTM allows us to… Implement end-to-end automated class survey process Use consistent approach across all classes Increase impact of the training organization Communicate our value to the business Continuously improve Recognize excellence

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